This Verizon store provides great customer service and a very positive experience. The staff is patient and helpful, taking care of customers seamlessly without upselling. They explain everything clearly and work diligently to fix accounts and handle upgrades. Multiple reviews highlight it as the best phone-buying experience, with excellent service that makes customers feel important. The store is highly recommended for anyone looking for new phones, wireless plans, or an upgrade, with many customers loyal for over 20 years.
John was very helpful and even though office was busy, we felt he took his time with us. Hoping he is able to get additional tech in the Paw Paw office.
July 2025
Best time buying a new phone I've ever had. Easy to get done didn't try to up sell me anything. Told them what I want n looking for, they took care of me.
June 2025
When we switched from Sprint to Verizon this store has taken great care of us. They have seamlessly moved us into new phones twice now with no issues and great customer service!
