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August 2023 by K Lynn
Love this shop. Great selection of decor and great service. You wont be disappointed.
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July 2023 by Kelly L.
The stores pretty cool inside. The candles smell nice. The owner is not a very pleasant women. Don't ask about the dog that they used to have in there. It upsets her & she will yell at you for asking since her dog is "dead." She's clearly not a people person. Just beware when asking about the dog that they used to have in there.
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May 2023 by Tracy Lenz
Love this store! Love the candles and all the unique items. Your items are packaged beautifully and the staff is very friendly.
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February 2023 by Chelle Ackerman
Absolutely adore this store and the owner is amazing. You can tell there’s a lot of souls that goes into each item in the store! Bravo! We will be back!! And the candles are to die for!
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January 2023 by Emily K.
Wonderful store. I can't get the smell of the place out of my head. It's to die for! I will definitely be back.
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January 2023 by Melissa McPeek
Love the candles and wax melts, I need to order more just wish the scent lasted longer
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December 2022 by judith dimichele
Unusual and interesting home items! Inspiring with lots of texture and decorating combinations.I especially love the Pentwater scented candles. Highly recommend BIRCH for gifts or yourself!
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October 2022 by Sharon Bowen
Beautiful store, wide variety of merchandise. The owner was so friendly and loved the music she had playing.
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October 2022 by Patrick Maloy
Reminds me of a twisted Hansel & Grettal store - inviting to adults...with the Wicked Witch named "Karen" ready to pounce on your children for looking like they're touching with an unhealthy mistrust that everyone who enters is a shoplifter. ENTER AT OWN RISK! Forget inflation, you'll need an exorcism after shopping.
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August 2022 by Elise McGannon
Very special candles that smell amazing!! Lovely atmosphere.
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July 2022 by Sam Sebastian
Owner doesn't trust anyone, instantly gives you the stink eye when walking in and has signs everywhere assuming each person walking in will shoplift. Considering her products are a bunch of useless knick knacks that you can find in any store at Pentwater it makes the atmosphere of the store unwelcoming.
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June 2022 by Carl Johnson
Great atmosphere and very unique and quality merchandise. Owners are always very friendly!
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August 2021 by Paige E.
Had an awful experience with the "owner" of this establishment. There was a table of candles that were displayed and I went to pick one up to smell one and got hot wax all over my face and down my entire body. She blew this candle out just before I picked it up and didn't take the candle away or let anyone know she had just put this candle out. The owner did not offer me assistance to wipe the hot wax off my face and body or ask if I was okay. She was worried about the wax that got on her pillows and told us that the store was closed and rudely slammed the door behind us. I would not recommend this place to anyone, the owner clearly does not know how to treat her customers.
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August 2021 by Mary U.
I had received a lovely gift package from this store and wanted to exchange one of the items for something I had seen online. When I approached the woman behind the counter (I assumed she was the owner), she glared at me and was most unwelcoming. I explained I wanted to exchange one of the items I had been gifted for another product I had seen online, she growled, "Everything in this store is final sale and there are signs all around that say so." Well, there are signs alright, but they say "Shoplifters will be prosecuted" and "You are on camera." This was the RUDEST, most unwelcoming shopping experience I've had in quite some time and the woman running it needs a refresher course in people skills. What a giant slap in the face for anyone visiting Pentwater!!!
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July 2021 by Elle Powell
Love ? this store! We visit every time we vacation on the west side of the state. The smell of the candles in the store are amazing along with the home decor. We bought the “Captain’s Pipe” candle for our RV and absolutely love the smell!!
