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July 2025 by Travis Lindquist
The manager of this storage facility called me today to let me know that the unit they rented out to me has mice. I appreciated her reaching out to me about this, and I Asked her to compensate a month of storage fee for the Inconvenience of having to come back and put my stuff in a different unit. She is unwilling to accommodate this request and will only offer me a more expensive unit, Or a smaller unit at full price. I have to take time out of my day to make up for a mistake that their company made. Extremely poor customer service and the lady was frankly rude on the phone while I tried offer Several solutions. The best solution she could come up with was offering me six dollars a month off a more expensive unit. It will take me a year to recoup the money I’ll spend in gas alone driving over there to relocate my items. Just overall terrible customer service.
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November 2024 by Kristeen Mason
Tracey is amazingly helpful and friendly. I have used Best Coast for over a year with no issues.
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August 2024 by Joseph Guenther
Great customer service and facility!
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May 2024 by Rose Purdy
Excellent service with friendly owners. Secure lot and units, well maintained year around
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March 2024 by Sobie Painting
The process to renting a unit was very simple. The storage units are in good condition, very clean and functional and the owners are very courteous.
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September 2022 by Joe & Lisa Rangel
Excellent service, quick and very clean!
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April 2022 by Daniel Kerr
Storage area clean and dry, easy to get setup for rental, manager very polite and easy to work with.
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December 2021 by William Nagel
Secure units, easy access
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September 2021 by JohnDonald Himmelein
Very well been thinking very built the floors are high enough off the level of the ground that you won’t get water back in June as far as storage unit go I’d give it a five star I just gave everything for Star because I’m not that nice but they are one of the better storage unit
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August 2021 by Paula Schaner
Very satisfied with there great service. the area has always been clean. The snow removal has been wonderful. Tracie has always got back to me very quickly with an answer to any of my questions.
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July 2021 by AERTS FARM
Superb operation very good accommodations , plus employees are very helpful.
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May 2020 by luanna lefevre
GDP 7and 8
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November 2018 by Bill Veine
Love Monroe Road Storage. I had Unit 134 for many years which was an easy walk to the portajon. Cleanest freaking portajon in North America!
