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November 2023 by Brandi T
Always great service and timely. Great at communicating with me. They know I need my car for work so they are always great at getting it to me faster than expected. Also very friendly and polite staff.Services: Auto battery replacement
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October 2023 by Karen Stone
The BEST customer service, which is very rare these days! They knew our name, all previous work done on the vehicle, beat the dealership price by $300; gave us a quote and did the repairs on the SAME day ???!! Go see Tom, he rocks!! Exceeded our expectations and we were very impressed!! THANK YOU for the GREAT customer service, Tom ??!!Service: Auto maintenance
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October 2023 by Heidi M Burns
Mark and the guys at Elsesser’s did an excellent job inspecting our new-to-us car! A very thorough inspection was completed, a detailed report was provided to me along with service recommendations and quotes. I appreciated the honesty of what items were necessary at the time and what things they felt could wait until a future visit. Thanks! We’ll be back!
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October 2023 by John Dennis
My car broke down this morning blocking the most busy intersection in Perry. Elsesser's was able to get my car in immediately and get me back on the road within a few hours. They were honest, knowledgeable, and kind. I will definitely return and would recommend them to anyone!
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October 2023 by Annika Brown
I had my car towed here after breaking down on the highway. I got a great, honest inspection and friendly service. I was able to pay over the phone and pick my car up over the weekend since I actually live two hours away. Big thanks to everyone for the help!Services: General repairs & maintenance
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October 2023 by Teresa Rogers
Elsessers is always great to work with. The day my truck wouldn't start they got me right in first thing in the morning. Put in a new battery and got me on my way to work. Very friendly staff. I recommend them to everyone I know.
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October 2023 by James Lamb
Called and Spoke with Mark. Had a 7:30 appointment. Dropped off my F350 Dully for an exhaust leak. Called and text back before noon with a quote. Great job, service and pricing. Thanks Elsesser Auto-Perry and Mark for making it a hassle free repair.Service: Exhaust
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September 2023 by Brady Wheeler
Great shop with some of the best technicians and staff! Very professional and honest. I drive from over an hour away to have them work on my vehicles. Highly recommend bringing your vehicles here for repairs!Services: Electrical repair
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September 2023 by Rael1hp
I will never bring my cars anywhere else. They took such good care of my 2006 Subaru until her ultimate death, and now they're taking incredible care of my 2020 Spark. Mark and Tom are so personable and friendly and all their mechanics are fantastic.Services: Electrical repair
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September 2023 by Chad Erway
Always been very happy with Elsesser's work. They've done huge jobs and small and they do just what they say and they do a good job.I had a 2006 Jeep Liberty with the 3.7L engine. Overheated and warped both heads. Then tore it down, got the heads redone and put it all back together. I drove it for another 100,000 miles after that and then sold it to my sister who's still driving it today.Thanks guys, keep up the good work!Services: Tires
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September 2023 by Julie Tucker
Trustworthy, honest repair shop!! They keep my old pickup on the road for me! I get honest opinions about what needs repair and what I can get fixed later. Fast turnaround times too. All my family members go to Elsesser’s. A truly nice bunch of guys to work with!Services: General repairs & maintenance
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September 2023 by Lisa Tamayo
I was in a bind on my way home from work, and had to have my car towed to somewhere in Perry.. I randomly picked Elsesser. They were able to take care of my car quickly with fantastic communication! I'm so thankful it was the first place that popped up on Google. Everyone I talked to was friendly and kind - not pushy - and told me genuinely what needed to be done without mansplaining. 10 out of 10 would recommend!
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August 2023 by Mark Shippy
The employees always treat my wife & I with respect, never talking down at us because of our lack of car knowledge. They also take great care to explain what the vehicle needs as well as ways to possibly prevent an issue in the future. The work performed for us is always excellent & they always use the best materials when repairing.Services: A/C installation & repair
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July 2023 by Audrey Porter
Flashing check engine light. *cue sad trombone sound effect*Great experience from start to finish and I'm completely happy and satisfied with the service at Elsesser. Overall, everything was done in a timely manner, solid communication with appropriate attention to detail, friendly and welcoming, pricing of my services was reasonable, clean waiting area and restroom (I am immunosuppressed; I can't fight infection, so these "small" details absolutely matter to me).New to the area & was looking for a new "mechanic home" for my car, and as a small business owner, I'm really focused on SHOPPING LOCAL whenever possible. I want one shop to have a relationship with and stop bouncing from place to place. Happy to say that I found my new mechanic.Needed work done on my 2014 Impala 2LT after it sat (not running) for a few months in my driveway. Dropped my car off on a Monday morning. Spoke with Mark initially, who was very friendly, easy to talk to, and flexed his listening skills. Mark also mentioned that they were pretty busy that day, so they might not be able to get to it that day. As I went in without an appt., I did expect this as a possibility, so there was no issue there. They were able to check it out that day after all.I expressed current concerns as well as what is needed in the near future to keep it in tip-top shape forever (110k miles - my next of kin has been informed that they'll need to pry that car from my cold, dead fingers before burying me in it) after a horrid experience with a local national chain shop by my old house. The national chain made me feel like a catastrophic mechanical failure was imminent if I didn't replace items X, Y, and Z that day.Received a link via text from Elsesser on Monday afternoon with a detailed description of necessary repairs and maintenance, complete with pictures and quotes. Gave the go-ahead via text, which was also really convenient since generally, during work hours, I can't answer my phone unless it's an emergency.Paid over the phone so I could pick my car up after hours & set up an appt to bring my other car in for an oil change.In summary, if you're looking for a dependable and trustworthy mechanic, give Elsesser a chance to prove to you that you need not look further.
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July 2023 by james carr
Over payed for the tec to put tape around wire and call that a repair will not ever take my car to get repair took it with the same info I gave to them could even replace the broken tie down every single one was broken Tyler was the tec my ten year old could do the same thing if not better like I said 145 bucks wasted to hear what the I said and rig it up like a crack head did it ..yes your right I didn’t put the zip tie I had to cause all the tie in was warn out your tec didn’t do no reroute of the wire just plugged the broken and warn out tie in so don’t put the blame on me cause you want cheat people I don’t need you calling my phone like I said I will not take my car back and would not recommendService: Electrical repair