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February 2024 by Timothy Beduhn
They never put our packages in our P.O. Box or in the bigger boxes they just give us the yellow slip to come to the counter but I never can make it since I’m still at work when the close. They send our mail back because it has our street address instead of P.O. Box even though they know what box it goes to. This place is a joke.
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March 2023 by Jessie S.
The only time I actually go into this post office is when I am mailing something over seas for my fiancé in the military. And because the mail is going international I need to fill out a customs form with each package. which then means the postal workers have to do more work and hand type the address into the computer and print out some extra papers. EVERY TIME I have had the same negative experience when the employee complains I am making them do more work and they don't want to ship my package. its just disappointing that they make me leave feeling like I've wasted their time and inconvenienced them
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September 2021 by UnearthlyTimelord2005
I needed to pay for a 517 money order in cash and they told me they could only take credit cards I don't have a credit card to pay rent this is the only way to get them that is close to me I've never had an issue until now I hope this isn't permanent
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July 2021 by UnearthlyTimelord63
I needed to pay for a 517 money order in cash and they told me they could only take credit cards I don't have a credit card to pay rent this is the only way to get them that is close to me I've never had an issue until now I hope this isn't permanent
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May 2021 by Julieta P.
April 28 2021 around 4:10- 4:20 pm Shoutout to the employee name "BRITNEY" of the Okemos post office. You are super riude and disrespectful to your customers. I have never been so disrespected. Do not take your anger out on your customers. If asking a single question about a product makes you so angry, then you shouldn't be working customer service. You also need to learn to be nice to your co workers and treat them with respect.
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December 2020 by Zero Chaos
I went to the post office to get my mail because the left a first notice on my door then find 2nd one in my mail box so I go up an hand the lady the paper an she ask for my license I have never been ask that in my life an I receive alot of those so what made this time any different friendly staff but some of them have no brains and withheld my mail i think that's illegal
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November 2020 by Ariana S.
Easily the best post office in the Lansing area! Super friendly and always a short wait time. I always go here instead of other post offices to ship out at the kiosk or at the desk internationally. Don't waste your time anywhere else :)
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February 2020 by Arthur V.
Crazy how USPS has such terrible customer service compared to FedEx and UPS. Especially this place. If you can avoid this USPS, do it, it'll make your day much better. They are very rude and not helpful.
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January 2020 by steven sowa
Lost packages frequently and everytime denies accountability.
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July 2018 by Jesse Hagensen
The folks here are usually always friendly and helpful. The hours and window hours on the website are generally accurate. This window stays open a little longer than our local office, which is convenient when trying to get our family around and ready.
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June 2018 by david tickner
Staff friendly. The go to place for money orders. Usually get in and out unless stuck behind some confused elderly person sending a package et cetera. Would be nice to have two people working the counter on busy days.
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June 2018 by Elizabeth Schlicklin
Depending on the time of day, you may be waiting a little while; but all of the workers that I have met there are very friendly!
