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October 2023 by Renee Tuer
I have been dealing with Tyler for over 18 months and still waiting for him to correct mistakes and finish two bathroom vanities that were delivered incorrectly. My toilet cabinet was made as wall cabinet, when invoice clearly states base cabinet. He missed two scheduled delivery dates this months without calling or answering my calls or text until I reached out to owner. He forgave me of balance last year, because of a fire in the shop, and multiple mistakes and delays. I am so glad I saved text. This balance, which is actually zero, was miraculously brought up today when I mentioned legal action. I am a senior citizen who is recovering from cancer treatments and on a full disability. Today, I am still hearing more excuses. I am retired from Genesee County Circuit Court and I believe I will have to file something in District Court if Tyler doesn't deliver on Thursday like he stated today. Sick and tired.
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June 2023 by Rebecca Clifford
If you can dream it, the William's Furniture Kitchen & Bath team can build it! They are masters of their craft. Tyler and his team built and installed all of the custom cabinetry for our newly constructed home and it is beautiful. They were easy to work with and focused on customer satisfaction. We are totally satisfied with their work.Services: Cabinet construction & installation
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June 2022 by Jinie Shirey
Great customer service and very happy I called!!
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June 2022 by John Slocum
poor quality construction, drawers not closing properly, pullout pantry door fell completely off, no glue or screws used just some little wire Brad's. installation was absolutely horrible, Tyler wanted to argue with me about everything and left everything a mess. had to have a painter come in and redo the walls because they couldn't keep their dirty hands off of them! wouldn't hire them to build anything again, feel sorry for anyone who does.
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March 2022 by Sharon Miller
great, great great customer service. they dropped everything and did my small project at the drop of a hat, which saved me a return visit. their work is outstanding and done with a smile! fair pricing , quality workmanship, excellent customer service...it's a win win !!!!
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December 2021 by Amanda Lindemulder
Absolutely love our new custom kitchen cabinets! The precision and detail that was put into making them was top-notch. We are so thankful for the time and effort they put into helping us design our dream kitchen. You can’t get this kind of customer service at big box stores. Highly recommend!!!
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October 2021 by Paul Mikhjian
I just began renovating my kitchen, and I stopped here to get some help and information. I was told to call Tyler, and he was extremely pleasant to chat with. He helped make my decisions as easy as possible, and was extremely professional and insightful! If you are looking to renovate or do any kind of remodeling for your house, I would 100% recommend visiting William's & giving Tyler a shot! You wont be disappointed.
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October 2021 by Dawn Wilson Munro
Tyler and Brent are awesome guys. I had a broken slide on a drawer and they helped me get the part to get it fixed. When we are ready for new cabinets, I know where we are going. Williams in Perry.
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October 2021 by Derek Kean
Loving the custom fit from Ty with the Cali king bed frame! Super quick on getting the specs done and getting it ready for me, very easy to work with and perfect on the timing with my move in!
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September 2021 by Betty Walther
Williams kitchen and bath did my old Shaftsburg house. We thought Scott (dad) was fabulous at the time! Tyler blew it out of the park with my new home in Souh Haven. Not only did he do an outstanding job, but he drove 2.5 hours the following Monday after I talk to him on a Friday. My cabinets are Beautiful and the install was done by the date he gave me..You saved me weeks for cabinets! I cannot Thank you enough. I highly recommend Williams Kitchen and Bath.
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April 2021 by Stormee Wilder
I reached out to Tyler about a kitchen renovation project and he quickly was able to help give me the information I need. Really responsive and professional.
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March 2021 by Stephen Schmidtfranz
The craftsmanship was second to none. We are extremely happy with the quality. Tyler was great to work with. I strongly recommend William’s Furniture Kitchen and Bath.
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February 2021 by Kimberly B.
This guy doesn't give a crap about taking money, screwing people over by installing everything but what they asked for. He doesn't finish the job, once money is in hand. He measures incorrectly, making the cabinet spaces uneven and too short or too long. He ruined our plumbing under the sink, which cost us another $280 for a plumber. Screws were too long, leaving bumps and cracks on the new and WRONG counter top. We were supposed to have a black counter top with gold swirls in it, but he showed up, as we left for the doctor and when we came home, we had a white counter top with light gray!!! He argued and said that was what we chose. He left space between the counter top and the back wall, he put the stove off center, because AGAIN, he can't measure WHATSOEVER. He also put the microwave up too high and I can't reach to get anything out of it. Told me there's a "code" for the height of the microwave and it also needed to vent outside. TOTAL BS! The Work is still unfinished and he refuses to come back. I'm calling the Better Business Bureau to have this handled. DO NOT USE THEM!!!!!!! He only does what you ask him not to do and throws in a few extra twists for you to get really upset about! This is the absolute worst experience I've ever had. We're senior citizens and he treated us like we were a pile of crap he stepped in. I've never been treated so horribly by anyone in my life, or been talked down to like he did. He hung up on me when I asked him to come fix his mess and told me to never bother him again. This is so upsetting to walk into my kitchen and see absolutely nothing I paid for. $4500 for nothing but heartache.
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October 2020 by Trenton Bailey
Williams Kitchen and Bath was professional, the quality of work was superb and their communication throughout the entire process was exceptional.I can’t recommend them enough if you need your kitchen redone and updated.
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October 2020 by Nicole Bailey
Beautiful work and very professional!!
