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January 2024 by Sharon
Stood there waiting to be waited on n the lady was to busy sorting out something to wait on me so I just left.
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November 2023 by Andrea M
Jessie was amazing tonight. While constantly steady business, she maintained a smile the whole time. She didn't stress at all with a line of people while working alone. I would gladly be back, especially if she's working .
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November 2023 by devan beck
nice humans but don’t know how to work in customer service. waited for over 20 minutes for a bagel that had no cream cheese.
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September 2023 by Grace K.
Wish I hadn't spent money here.... We ordered 3 bragels and 3 coffees. 2 Coffees were wrong. 1 Bragel was missing everything on it. I felt like the guy that took our order wasn't listening. He asked us questions while we were talking and then would have us repeat what we said, his overall demeanor was fairly careless. He didn't give us the option to have a receipt. So we couldn't return anything. Idk it was not a smooth experience and was pretty disappointing. For coffees that cost more than $7 you'd expect your staff to be compensated enough to care. Overall pretty disappointing and I wish I hadn't spent my money here.
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August 2023 by J Marek
I have been going to Starbucks until they took over 400 points away.. Bigs is better
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May 2023 by Samar
This location is in the mall. Barista was nice but working alone and a bit busy.The frozen vanilla bean coffee was the best we’ve had at any Biggbys!Slightly over priced
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May 2023 by D Grant
Not very friendly, did not even acknowledge I was waiting to order until she completely finished the previous customers order. Just a quick “Hello, I’ll be right with you” would have been great.If there is only going to be one person working they need to be trained to multitask a bit. My drink could have been started instead of standing there watching the bagel go through the toaster.Food handling (not changing gloves) was also a concern. I don’t think I will order food again after seeing it made.You’re forcing me to Starbucks…
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May 2023 by SMR
This location is in the mall. Barista was nice but working alone and a bit busy.The frozen vanilla bean coffee was the best we’ve had at any Biggbys!Slightly over priced
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February 2023 by Annalee Fields
The way the employees are dressed (on multiple occasions) is disgusting and inappropriate for a business. They are rude and distracted.
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January 2023 by jordan tuinstra
I love biggy coffee! They have always got the best kinda coffee and beans!
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November 2022 by Lilly Cembrowicz
The last two times I’ve been here the ladies have just had a nasty attitude. Ordered 2 bagel sandwiches and one was literally so burnt and mangled looking. Currently in Starbucks line for a new sandwich.
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November 2022 by Jodi Bunting
Always enjoy getting my coffee here. So nice and friendly.
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September 2022 by Linnea
I really wish they would stop asking for a tip after I paid $20, I think you got enough of my money.
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September 2022 by Jake W.
Might as well order 45 minutes in advance if you want anything. This is my 2nd week in a row here and it's taken well over a half hour each time, to the point where I was late to meet with clients. It's not even the baristas fault, really not sure why there's only one person working from 6am-8am
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September 2022 by Gingesus (ZGX Shaggy)
I've always had a weakness for chai lattes, and these guys are a great contender.
