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October 2023 by Scarymary
Loved it. Great brands, great prices, exceptional service
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April 2023 by Bret Faler
Excellent selection, great pricing and very helpful staff.
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March 2023 by Faith Short
We came in here after a rough day on Nubs Nob with some snowboarding equipment, and staff was super helpful. The guy that helped us was super knowledgeable about both skis and snowboards, and helped us get into some brand new equipment on sale! Happy we stopped in here, and excited to try out the new equipment tomorrow!
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February 2023 by Sharon Fighter
This place has nice clothing for sports activities. Winter and summer. A variety of skis and snowshoes. Friendly staff and convenient to downtown and the bike/walking trails.
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February 2023 by Mike Vandermus
Great selection of options for golf, ski, snowboard etc... great customer service. Prices are a bit high, but to be expected in Northern Michigan for this type of gear.
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January 2023 by Larry Skippy
I brought both of my kids in to buy new ski boots. They were busy, and I was 3rd in line for fitting. I completely understood waiting for a half hour, I watched the salesman with the two gentleman in front of me and was impressed with his knowledge of ski boots. About the time he was wrapping up with the first gentleman, a new customer walked in and sat down on the bench to get fitted. I didn't think anything of it, until another sales girl walked over and started helping him. I explained that we were there first and waiting for a long time and she blew me off. She said someone would be with me soon. I left, went to Websters Ski shop and was promptly taken care of. I am going back this week to buy new skis. I will NEVER come back to Boyne Country.
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December 2022 by Erin Verdi
Most gear was over-priced and the few people on staff working when we visited did not seem interested in helping customers so we went next door and were helped right away.
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December 2022 by Carole Mueller-Brumbaugh
Wonderful store and quality merchandise besides great people to assist you!
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December 2022 by Molly Sundstrom
My daughter went into Boyne country sports to get a winter jacket. She wanted to support a local business, rather than ordering online. She is a young adult and spent just under $300 at their store, which is a lot for a self supporting college kid. They told her that they would order it and give her an update on when it would come in. She waited for a week and called to check on the status of the coat. The gentleman who answered the phone was very rude. He told her he needed a model number of the coat for him to check on it. She tried to tell him that she didn’t have the model number because she looked at a picture and the order was written down. As she tried to explain that she had already paid for it and they would have the information, he kept interrupting her and proceeded to tell her that he has a lot of customers and was too busy to help further. I called back for her because she was very upset and the woman I spoke to was kind. She said she would give my daughter an update. Another week and a half went by and no one called. She called there again and asked if she could please have her money back so that she could get a coat elsewhere. Since it had been 2 1/2 weeks with no update and no coat. They told her they had no record of her ever having paid them anything. She has a receipt and it was charged to her card. Rather than continue to run circles with them, I encouraged her just to contact her credit card company. It has been very disappointing for her to have spent that much money and have to chase down information about when her item would arrive. To then be told they have no record of the sale. Probably the worst part is that she has been treated as a nuisance.
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November 2022 by Drew Barger
Went in to spend some gift cards, once I got upto the counter I handed my stuff over and the cashier rings me up. Another man with glasses comes up behind the counter and starts being the biggest a-hole he could be. For no reason, literally yelling over me saying my cards are no good. Long story short, terrible customer service and a lack of gracious professionalism.
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November 2022 by Joy Vandock
Great kids ski program. Flush in inventory and friendly service.
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September 2022 by Sue McLain
Boyne Country Sports surprised me! They turned an unfortunate situation into a positive customer service experience. No “big corporate” hassles when resolving my problem. Kudos to Kevin in Petoskey for winning my business.
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February 2022 by Jenny Shelley
Big store with a large selection of winter gear. We came in for stomp pads and quality mittens and had no issue finding what we needed. Friendly guy on staff was efficient in helping me find the warmest and cost-friendly mittens. Will return here for sure.
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February 2022 by marty maness
Worked with Jeff on getting my reward points redeemed. Jeff displayed way more patients than I have setting a log-in. He saved me $50. Give him a raise. Thanks again jeff.
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December 2021 by Paulette Ross
Very helpful staff. Went in for snow shoes . They had a large selection.
