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May 2025 by Will King
Stephanie and brandon are very helpful and get things taken care of in a timely manner! if they don't know the answers of hand they get you answers promptly to your matter. I've had this insurance since high school and couldn't ask for a better provider! Shelly is also the best secretary you could ask for and very helpful with what she can do!
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March 2025 by Laurie Pennington
These people are ALWAYS so helpful & authentically kind.
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December 2024 by Chris Michels
Matt Arce And his gang leave much to be desired. In my 12 months of “service” They repeatedly screwed up my billing. Their lack of understanding of technology meant anytime they needed my signature They would send me 25 times the amount of letters and emails needed to do so. They’ve repeatedly sent me contracts to sign online that didn’t work. nothing but a hassle. Go somewhere else where they actually understand how to use an email
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January 2024 by Marty Raulerson
Gave me much needed information
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November 2023 by Richard Nash
Good service
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November 2023 by Denise Sabin
Craig is always a great help whenever I have an insurance question. Without question, one of the best I’ve ever worked with. Thanks, always!
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November 2023 by Bridgette McClintock
?????????... Always an amazing experience with them!!!
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November 2023 by Denise E Sabin
Craig is always a great help whenever I have an insurance question. Without question, one of the best I’ve ever worked with. Thanks, always!
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September 2023 by Tanya Sova
Fast and efficient service every time!
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June 2023 by Kenneth M. Goike
He was my agent for 6 years. All was good. Than last year everything went down hill. There was only bad or no service and I could never get a hold of him.
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February 2023 by Kristie Mccoy
Stephanie stepped in and was able to help with our multiple policies we have had with firm for years and keeping them not only up to date but also at the best rates. She is very thorough with her explanations, making sure that I understood options available. I feel our family's future is safe in her hands! Highly recommend.
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December 2022 by Rebekah Manthei
They are personable and get things done efficiently and quickly. I've been with this office for over 25 years. Any claims I've had were taken care of in an expedited manner. Even though SF can cost more than other companies, I have peace of mind if/when something does happen, they have my back.
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December 2022 by Me He
BIG FAT 0 STAR BIG FAT 0 STAR Would rate this place 0 star if I could. Unacceptable Business practices. Asked them to change policy to include glass coverage (comprehensive) on vehicles when adding a new vehicle to policy. Instead they only put comp on the oldest vehicle which is 8 years older and is less valuable. Anyway, had no comp on vehicle when hit a deer. Called them to straighten this out but instead they covered up their mistake and told me I only said to put comp on the oldest vehicle..hmmm. im not the smartest person on earth but common sense should come into play here. Why the H would anyone have more coverage on a less valuable car? Then went on to say I told them to put comp on only the oldest vehicle. The worker was eating mancinos when I was in the office and started my paper work then decided to have a other employee take over what he started. Obviously if he wasnt eating his lunch he shouldn't of started the paperwork and maybe it could have been done correcty! TOTALLY UNACEPTABLE
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December 2022 by Kris
Such a great feeling to know I have the coverage I need! Stephanie has been amazing at making sure I have what I need and making sure I understand the coverage I have!
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December 2022 by Alan Olsen
Very knowledgeable employee. Customer service is great.
