Goodwill Northern Michigan in Petoskey has moved to a new, nicer location that is well-organized with eye-friendly lighting, making it easier to shop. The store features a distinctive cosmic bowling-style checkout counter. Shoppers report a clean environment and a fantastic, helpful staff. The pricing includes many items at $5.99, allowing customers to gather more good finds. The store layout is praised for having separate Big and Tall and Plus Size sections, which simplifies shopping. It also carries specific items like men's diabetic socks in good stock. However, some customers express disappointment with certain aspects. The store no longer carries glassware and large bowls like it used to, focusing mostly on clothing. Some items, including white clothing and a dress, have been found on the floor with stains, leading to suggestions for markdowns on damaged goods. The fitting rooms have sometimes been closed, causing uncertainty for shoppers. Additionally, the donation policy has become more restrictive with many new rules, including refusing items like an American flag, which has prompted some donors to go elsewhere. Despite these points, many visitors look forward to returning and hope to see continued positive changes.
