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April 2024 by Holly Hunt
While they did not have what I was searching for on my last visit, the staff were incredibly helpful and the selection of items they did have were great to choose from at decent prices.
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December 2023 by Rosalie Wiegand
Great store. Clean, neat and friendly associates.
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November 2023 by Joe Reyna
Waited in tools for 10 minutes for help after someone was paged and nobody showed up. I know why I always go to home depot. In Petoskey
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October 2023 by Linda Bruner
Called to make sure you had a product in stock. Your employee actually went to the aisle # and bay # I gave him and found it instead of JUST looking it up on his store phone. AND I think he was as excited as I was to have found it. That's service!
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October 2023 by Dana LaRose
I really like Lowes compared to other stores like it. It's difficult to say what's different in particular, It's everything. And I've yet to come across a rude or unhelpful employee.
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October 2023 by James Brown
The older women in appliances doesn't like her job!!! Very sarcastic! The cashiers are excellent!
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September 2023 by BeNice2EachOther
Worst customer service I've ever had at any lowes. I couldn't even find anyone to help me find garden stakes. What a shame. People would tell me they were busy just to stand around talking to other employees. Corporate should do something about these issues
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September 2023 by Retired And Free
Very nice store and had everything I needed.
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September 2023 by Raju Narasimhan
Prompt and professional and provide assistance. Friendly and nice.
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June 2023 by Travis Neville
Received a "final notice" from Lowes last week saying my washer and dryer were ready for pickup. I drove the 50 minutes to the Lowes in Petoskey. After checking in, I waited 30 minutes to be told my washer wasn't in the building. Got another "final notice" this morning saying all of my items were in the building. I drove the 50 minutes. After checking in, I waited 40 minutes to be told that they no longer have my dryer.Jeff, the manager, was expedient in canceling my entire order upon my request. I'm on my way to Home Depot now. I'll never go back to Lowes for any reason.
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June 2023 by stephen wykes
I have remodeled 2 kitchens ,with the help of Lowes.Always a helpful salesperson to answer your questions.
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June 2023 by Joanne D.
I am putting window coverings in my entire house and Rose in Window Treatments has been fantastic. She has helped me every step of the way. She is so patient with changes I have made. She explains everything about the products snd if she does not know a fine detail, she looks it up. Friendly and helpful. Thanks Rose.
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June 2023 by Chad Perreault
Why do I need a phone number to receive a military discount? I have my id and they required me to input a phone number. One, I don't like to give out my phone number because I'm never sure where my info goes and hate unsolicited calls. Two, what if I cant afford or dont have a phone (amish people) and yet am a veteran with proof of id? Are we to outclass these individuals?? Are you saying you dont have a special way to add 10% off in these cases still? I just left all my stuff at the register and walked out. It's silly when staff makes no effort to support this policy.
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June 2023 by Cody B.
Bought a new electric range it was filthy dirty when I got it and when I checked the serial number I found out it was 4 years old I have emailed and called for Gary Timmons in Petoskey and have never got any response from him I have also contacted Lowes corporate and no response. Lowe’s responded and told me to call Canada wow and I live in Michigan
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May 2023 by Cynthia Baugus
While visiting Lowe's in Petoskey I was being checked out by a very nice lady named Diana. I explained the trouble I was having in such a large store and because of her help I was able to circle back and retrieve all that I'd forgotten. Please tell her thank you again.
