-
January 2024 by Debbi D.
Worst hospital - avoid if you can. I have been in the er room for 7.5 hours! Still no conclusion - I should have driven to Royal Oak Beaumont this morning- lesson learned
-
December 2023 by Alan K.
cheboygan location has a blood lab from hell. i was 4th in line for blood collection. it took one hour to get to me. 15 minutes per patient is not patient friendly. i hate going here. wish there was anyplace else in cheboygan to go.i only saw one blood collector moving slowly.i wish your boss would come here for blood work, if he has an hour to waste.
-
November 2023 by Rebecca R.
Bad experience, over 7 hour wait for my husband after he followed all instructions. Surgeon bumped procedure. Others on the team were good. Overall unnecessary wait for a veteran, Would not recommend,
-
September 2023 by Stevenski S.
Pros- Surgery team is fabulous. Highly recommend neurosurgeon Dr. Thomas. Hospital rooms are cleaned daily. Staff was pleasant despite obvious short-staffing. Cons- in ICU rooms, there are no patient phones. There are phone jacks, there's a room phone number on the patients electronic board that is in the room, you are told told you have to order your own meals, yet there is no available patient phone to do so with. After finally ordering oatmeal, it took over an hour to get to the room. Twice. Unacceptable. Also, the electronic board had the room the wrong name on it. And after the nurse said to my father, "you need to eat and drink more", she lives the room without making sure he has something to drink or eat (which he did not have either). Rarely saw a nurses aide in a week stay.
-
September 2023 by Mike H.
The care within the whole Northern McLaren system is abysmal. the care is in consistent because o f a extreme lack of consistent care physicians and a nursing team that is so overworked and unappreciated. The majority of our nursing staff were traveling nurses and they were the best at being attentive. I have had to experience the Mclaren health system for the last two years and it is one of the slowest, in-consistent, facilities that literally could have extend the life of a tremendious father but failed for over a year to implement any cohesive consistent plan of care. My recommendation is, if you have a family member that is need in quality health care avoid McLaren.If the local news media or the hospital would liek to discuss it further please call Mike Houseman at 616-299-4381.
-
August 2023 by Michael M.
we visited on 8/24 and 8/25 for an emergency situation. my wife was examined by Dr. Michael Martin, who was excellent. she was in a bed in the emergency room at 11pm at night. He hoped she would be put in an inpatient room as he wanted to hold her overnight. Unfortunately she was kept in the emergency room until 1 pm on the next day. They kept a light on and visited her during the night, so little sleep. The Wifi wasn't't working during her entire stay, so no connection with the outside. The nurses were definitely not customer friendly. At 11am I finally told a nurse we wanted to leave, as we weren't going to wait all day for a consult. She was curt/not friendly saying we were going to now be moved to a room. Surprise? We said NO. Bottom line, great/ very informative Dr., hospital and staff subpar.
-
July 2023 by Sharon B.
Very poorly staffed. The radiologist misread my mammogram missing 2 spots of early breast cancer. Everyone seemed very unhappy.
-
January 2023 by Danielle H.
If you had to choose between death or getting help from this establishment, I'd honestly recommend choosing death. You won't find a soul to help you here.
-
November 2022 by Susan B.
A 3 hour wait when someone is very ill is totally unacceptable! Many small children being seen for earache and other minor issues, delaying our medical attention.
-
November 2021 by Debbie E.
Took my husband to the ER with shortness of breath, extreme fatigue and nausea. He is in permanent AFib and takes medication for it.The admitting person took his temp and asked some questions, then said well you seem to be pretty coherent and not in any pain. He took us back to the ER room. A nurse did a rapid Covid test and started an IV for blood draws. Then they did a chest X-ray. About an hour later a tech came in and did an EKG test. About an hour later the paperwork person came in and asked some questions. Now 3 hours has gone by and I've been watching the heart rate monitor, which is jumping all over the place.I went out to the desk and asked for an update on the test results. I was told the nurse would be coming in. 10 minutes later she came in to tell us that all the tests didn't show any abnormalities, and the Covid test was negative. She did another blood draw, and said they were comparing enzymes in the heart compared to the first blood draw. She then put a monitor on his finger and we all walked around the hall to check his respiration when walking.I told her I was concerned about his fluctuating pulse rate and she said that monitor is not very accurate so don't pay attention to it.A PA came in and told us there was possible fluid around his heart and gave him a prescription for extra water pills, and told him to see his heart physician for an electrocardiograph when we got back home, which is 8 hours away. We never did see a dr.I know hospitals are short staffed but this experience did not leave me feeling confidant that my husband got the best of care. We knew going in that this was not going to be a quick process, as emergency rooms are not known for their speed in diagnosing issues.A few years ago we came to the same ER when my husband was having severe stomach pains and their diagnosis was diverticulosis. He was given some meds and in a couple days he was back to normal. However, he did not have diverticulosis and has not had an episode since then.The floor in the room we were in was so dirty! I mentioned it to the nurse, who was telling us about the brand new wing in the hospital, and she said they mop the floor three times a day. Time for an upgrade in this section of the hospital...When we returned home a week later, my husband is diagnosed with myelofibrosis, a bone marrow disorder that is not curable, but treatable. The bloodwork at McLaren would have shown a sharp decline in hemoglobin, white blood cells, and red blood cell counts.
