“Stopped in while traveling for work because my phone suddenly stopped allowing calls in or out. The friendly tech helped troubleshoot the issue and eventually provided a new Sim card. Phone immediately started working again.”
“Amazing service! Markus helped me figure out multiple issues with my phone network settings. He helped me find a new phone, helped me manage my account, and helped to improve my monthly statement! Thank you for all the help. So glad I came to this location!”
“Much better customer service than ATT. That place can kick rocks… big ones… This Verizon store is much more user friendly with way more variety, and the people seem to care way more about their customers and are extremely welcoming. Adam does a great job and always does right by the customers.”
“Recently switched to T-Moble, I am happy with the service this far. I have been to the store twice total. I have had dealing with both Caleb and Miki. Both of whom have been Polite, Professional and very helpful. It is awesome to come to the store with a phone issue and have the staff treat you respect. And fully listen to you. This is great service!!! Keep up the good work.”
“Better service and price than anyone. They could use a better phone selection. I'd like to see the Sony xperia in their lineup. At&t network. 4 phones unlimited for 120$ can't beat it. Insurance is only like 7$ a month per phone. If I have a problem they fix it fast. It's nice to have a brick and mortar location.”
“The customer service at the Petosky location is second to none—so helpful—Brittany went out of her way to help me way beyond what was expected!! A+++ Service the whole crew deserves a BIG raise!! Thank you so very much!!”
“Taggart was wonderful! My husband and I both got new phones today and were in and out in an hour. He took care of everything for us! Jeremy was helpful too. He showed us extras that we might like to consider without being pushy. Both men were terrific and I would recommend them if you are looking for a new phone! Thanks guys!”