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9AM - 7PM
1121 US-31, Petoskey
Mobile Phones
“Stopped in while traveling for work because my phone suddenly stopped allowing calls in or out. The friendly tech helped troubleshoot the issue and eventually provided a new Sim card. Phone immediately started working again.”
“Amazing service! Markus helped me figure out multiple issues with my phone network settings. He helped me find a new phone, helped me manage my account, and helped to improve my monthly statement! Thank you for all the help. So glad I came to this location!”
“Raymond was very polite, patient, friendly and quick to help. I only have internet through T-Mobile and I had 3 different issues I needed help with tonight. He sat down with me and made sure to get them resolved quickly. The other workers seemed polite and friendly too. People who are knowledgeable and care about their jobs are rare these days, but these guys still give me hope lol! Thanks again! :)”
“Better service and price than anyone. They could use a better phone selection. I'd like to see the Sony xperia in their lineup. At&t network. 4 phones unlimited for 120$ can't beat it. Insurance is only like 7$ a month per phone. If I have a problem they fix it fast. It's nice to have a brick and mortar location.”
“Much better customer service than ATT. That place can kick rocks… big ones… This Verizon store is much more user friendly with way more variety, and the people seem to care way more about their customers and are extremely welcoming. Adam does a great job and always does right by the customers.”
“Bear Creek (Petoskey) Store Manager Brittany assist me with a problem involving my inability to access E- mail and other compounding issues. She was high professional & personable while addressing and correcting the issues. I observed her addressing other customers in a courteous manner which reflected her care/concern for their needs.”
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“Lucas was in the store when my wife dropped in to ask about upgrading her iPhone today. He was polite and answered all her questions. She left with a new phone all set up and ready to go. Lucas explained everything and was very proficient at his work. Valuable guy to have as an employee!”