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February 2024 by Skyara
i go here like 3 times a week and it's always great!
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February 2024 by Megan Harvey
I really wish there was a means of consistency. . . I normally order Hot Butter Bear extra shot of espresso add white chocolate with almond milk . . . I was informed by the last girl I ordered this from. It's called a sweet tooth, welp. I ordered a sweet tooth this time, and needless to say, I'm very disappointed. The flavor wasn't there and wasn't made with almond milk. So I wasted money and will now have GI distress probably most of the day. Would have went back in. But can't when I'm headed to work.
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December 2023 by Don B
This location is always packed, they never have enough employees, the line is constantly wrapped around the building so you're waiting 20 minutes or more for a coffee every time you show up, don't waste your time at this location go to the hartland location where there's never a line and you can get your coffee in 3
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December 2023 by The Mandwella Effect
This will be the first time a Biggby location did not receive 5 stars. I refuse to go to Tim Hortons, Dunkin’ Donuts, and Starbucks because the customer service along with their products are just awful. I choose to spend my money with this company because the coffee is worth every penny and usually the customer service is out of this world.Yesterday I stopped into this specific location to order a large frozen cookie butter with mallow added. The young lady at the front seemed bothered to have to take my order and couldn’t care less about the gift I left the store. She didn’t even say thank you which in all honesty kinda hurt. Then she just tossed it aside on the counter instead of putting it somewhere safe to hang up later. I worked hard on that art piece to show my appreciation and gratitude to not only this store, but to the company as a whole. The drink tasted okay and could have been made a lot better. It seemed the focus was more on the drive-thru, rather than all of the customers who visit.This was my first time coming to this location because I had no clue a Biggby existed so close to where I moved. I normally have to drive all the way out to Howell or Brighton area to find a Biggby. I will give this place one more chance and if the service and quality of my drink doesn’t improve, then I will just spend extra money in gas and my time to get the drink I am paying for and that too both customer service this company prides itself in.Parking: Limited parking spaces due to being a strip mall and having shared parking with other businesses.
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September 2023 by Alexandra Awada
Great strawberry frozen
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August 2023 by Kasha Haps
The service was amazing ! The ladies are all hard workers and seem very nice !! It’s so nice to see people so happy to be at work and have such good work ethics as a team!!
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July 2023 by Jason Bundoff
What's not to love about drive thru coffee?
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June 2023 by Amy Van Every
I like their breakfast sandwich with egg and cheese, and very quick service.
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May 2023 by Su Mac
My husband and I stopped here to relax and refresh after a 14 mile bike ride on a nearby path. The place was clean, the employees friendly helpful, the drinks very good. I had my typical iced coffee, and my husband a mocha latte.
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May 2023 by Lauree “Spydergyrl” Vasher
Slow! Slow! Slow!! I sat in the drive-thru line for 6 minutes and it never moved. I had seen a lady walk in as I was driving to the back of the building. When I went inside after my 6min wait, they were just taking her order!! 3 girls were “working” so there was no excuse. I did NOT take out nor did I pay anything, but there aren’t fitting options
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April 2023 by Bex Marie
Great food, good drinks, but they never give me my whole order. They always forget something and any time my mom tries to go here to get a coffee cake muffin they ALWAYS forget it. They also never give receipts. If you call about it because you’re on your way somewhere, they make you jump through hoops, and even then say “well for today we can give it to you but that’s about it” and are very rude on the phone to you.otherwise if you just go back around or drive back up there and tell them-they’ll fix their mistake
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April 2023 by Danielle Thompson
The staff is great! Always friendly and they wanna be sure your coffee is made right. Rock on! ✌️?☕️
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April 2023 by Partly D.
Informed girl at window I did not receive my change, she went on to tell me I did, even though I knew I had not. 11.21 to be exact. So when your curious why you received this 1 star, it's because I had no 10.00 bill in my possession after pulling away. ? When that drawer is heavy at shift change remember that's not a tip.
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March 2023 by Joyeux Ferguson
Always good quality service and coffee at this location.
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February 2023 by KATHLEEN Maher Anguish
I like this Biggy. The drive thru is nice and there is seating inside and some benches outside.
