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March 2024 by Laura Tessmer
No one will answer the phones,
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March 2024 by Brian Lent
We needed to get passports for our young kids for an upcoming trip that we're taking. We made an appointment online so that the post office knew when to expect us. We overly prepared our documentation since we were expecting that it might be a miserable experience (most government offices are less than helpful, prompt, or courteous). When we walked in, Shannon was ready for us and was a complete JOY to work with! He was so kind to us and our kids, was appreciative that we came prepared with the paperwork/documentation, and was enthusiastic the entire time. If you have any preconceived notion about what a USPS appointment/meeting would be like, this was the complete OPPOSITE of that! Our kids even had a good time, which is something to say about filing passport applications! Can't recommend Shannon and the Pinckney USPS office enough after our visit!
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February 2024 by Michigan Weirdos
This post office is so inept, they can't deliver mail that clearly states "deliver on the 1st" yet delivers it 5 days later. I received an eviction notice, because of these c lowns. Thanks guys.
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December 2023 by Elora McCarthy
They stole a package and every time I call to speak with someone the automated voice just keeps insisting on different things. extremely annoying
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December 2023 by Joseph Shaffer
Mail is constantly being delivered to the wrong mailbox or address. Terrible service, it’s a ridiculously annoying process to report with no real help.
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September 2023 by Muna A.
Lisa, Shannon and Sue are amazing and so helpful! They help make this post office run smooth and efficient and always try to resolve any issue I have.
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August 2023 by Bill Griffin (Griff)
worst post office ever! the carrier on our route is rotten and the postmaster is not any better! had to forward everything to my business as they are completely unwilling to work k with you. they will just send your stuff back. no phone calls or emails. they suck!
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August 2023 by Eli Carlson
Great post office. They are fast, quickly ship packages, and always have a great attitude. Thanks to everyone on the front and behind the scenes making everything happen! The workers always seem happy to help and are extremely kind. They always offer to help me and my mom bring in packages, and seem like overall great workers and people. Thanks for all you do to the team at the Pinckney Post Office! Shoutout to Shan(non)(sp?), he's incredibly helpful, always remembers me and my mom, and always puts a smile on our faces :)
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August 2023 by Cindy McNeilley
I'm constantly getting somebody else's mail in my box and I don't know where mine is . This hasc happened numerous times on Mondays. This problem needs to be resolved
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August 2023 by Amy Chisolm
I went to the Pinckney post office to apply for my passport and the wonderful gentleman that assisted, were so personable and efficient. I smiled and laughed the whole time. It is so refreshing to see people actually enjoy what they do and spread that joy to their customers.
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May 2023 by Cynthia Roost
Absolute worst! Sounds like we all have the same delivery lady/person.More times than I can count, my mailbox door gets left open and my mail is soaked!!!What does it take??!!! A little effort maybe?Not to mention that I can’t even have packages delivered anymore because they kept coming up missing?? (maybe because the door is always left open? )I give… continues to happen at least 1-2 times/week.
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May 2023 by Eric Ree
Haven’t received a package now for 18 months, driver won’t come down my driveway. Has checked every available box for his attempt to deliver. Have resolved this issue by not ordering anything delivered by usps as they have done nothing after numerous complaint.
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May 2023 by Merry Geary
Shannon is always so pleasant and friendly, a true gem in Pinckney! Thank you for your excellent service.
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April 2023 by Tim Gehring
A package was delivered to my house but it was my neighbors package (delivered to wrong address). Delivered the package I received to the correct address, but my package was not there. No idea where my package ended up! This happens frequently.
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March 2023 by Dave C
You guys can not get a parcel locker key in the correct mailbox to save your life.You'll be handling no more packages as a result.The incompetence is astounding.(Don't bother responding, I'm done)
