-
December 2021 by Kendra B.
I'm canceling my WalMart plus membership because I've NEVER been so let down with a customer service experience than I have with this WalMart. Rose, their so called "team leader" of their front end is in no way fit for a leader position. A leader is someone that is supposed to lead by example. The example she puts forward is lazily doing her "job" and when a customer asks for help instead of actually helping them, she pretends to help and then later accuses the customer of stealing but when she is addressed publicly she hides behind policy. We all know that policies are in place to profile and catch thieves stealing high dollar items that the store will lose money on, not grandmas with their granddaughters buying produce and $1 pillows. WalMart should do the right thing and consider letting Rose go because she is simply dragging their name more through the mud than it already has been. Do yourself a favor before you or your loved one is being accused of theft the day after Christmas, shop anywhere else but WalMart.
-
December 2021 by Justin B.
Absolutely terrible place the manager Rose you are a piece of trash excuse for a person. You know exactly what you did you suck as a person.
-
August 2021 by Chas H.
Horrible! Do not trust online or curbside pick up process, the staff are unresponsive and show little pride in their performance, let alone customer satisfaction. I had the unpleasant experience of dealing with Larry who was introduced as a manager.....after multiple trips to the stock room he stated that the item I ordered was not in stock and had not been for 5 weeks despite showing 5 available TODAY when ordered. When asked to speak with a manager things got progressively worse as I was introduced to "Coach" Nicholas who was rude , ill- spoken and totally devoid of customer service skills. Walmart owes it to these two gentleman, as well as the Walmart customers , to provide assessment and training if they are to continue in face to face customer interactions. They need help.
-
November 2019 by Ron T.
Store is always dirty and staff is under trained, over worked and not helpful. I try very hard to never go there.
-
September 2019 by Ross W.
Bought my grandson a Halloween kids book and some beef broth so I went to the 'quick check' line. The clerk stood there and read and perused the entire book (about ten pages) while everybody in line waited.Jokingly I told her I want a discount because it was now a 'used' book. She didn't reply but I could hear the grumbling from the people in line behind me.Walmart employees...who does their hiring?
-
July 2019 by Kate R.
Goin' Postal is your one stop shop for ALL your shipping needs in the Plainwell / Otsego area! I've been using Goin' Postal for a number of years now and I can always rely on them to help me with my shipping needs! The Good: 1. They have plenty of services available: Packaging, Boxing, Shipping, Document Services, Mailbox, Moving Supplies, UPS, FedEx, DHL and USPS. 2. Super easy to drop off my packages. The drop off locations are clearly marked. 3. The employees are helpful because they always answer my questions and don't mind weighing my packages to confirm that the weight matches the shipping label! (My scale at home only goes up to 3 lbs.) 4. The staff always make sure I get the best rate by reviewing all available shipping options! Whoop! 5. The location is perfect....very easy to access with plenty of parking available. 6. FedEx picks up around 5ish....which gives me most of the afternoon to prep my packages for shipment! Bonus!! 7. Goin' Postal also offers helpful services like: Public Notary Service, Copying, Faxing, Mailing, and Freight Service. 8. Need to send a greeting card....well Goin' Postal has them for $1.00! 9. The owner is friendly and appreciates your business! Overall: 5 STARS! I highly recommend going here - quick and easy. Glad we have a store like this in the Plainwell / Otsego area!!
-
January 2019 by Quianna L.
They sell this chapstick called "mango kiss-peppermint" and let me just say this s*** sucks balls. It's drying asf but you bet my happy a** that I'll continue using it.
