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November 2023 by Samantha Webb
After numerous unsuccessful stops at other dealerships, I ended up at Zeigler Plainwell. Juan was extremely helpful and understanding of my situation and took his time to make sure I left with a reliable vehicle in my price range. I couldn’t be happier!
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November 2023 by Jake Graves
Chris was great to deal with made the purchase easy and fast and took care of a minor issue I found on the vehicle with no hesitation. Looking forward to doing more business with them in the future.
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November 2023 by Andy Lipham
Grant was well prepared when I got to the dealership, with the car clean and ready for the test drive. The process was easy and relatively quick. I appreciate the effort the guys put forth to make it as simple as possible.
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November 2023 by Rachael Sheaffer
Went on Saturday to look at a new to lot vehicle and walked out with signed paperwork. Came back on Monday to finalize everything and drove off with my new to me car! Service was great (have to go back to fix some small things BUT they are quick to order what’s needed and get me in) definitely recommend “C” he was great from start to finish! Even filled the tank and made sure I had two keys! When I’m back in the market for a new car, I won’t go anywhere else!
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October 2023 by Jaron DeVito
Great experience! Jeremy (J-9) was outstanding as our sales person. He was super helpful and made our car-buying experience a blast. It took quite some time to get it done but he made everything work well for us. Everyone we talked to was incredibly friendly and was super helpful. They made the whole car buying experience that much less stressful with their joking, laughs, and making us feel welcomed and at home. Hopefully I won't be back for another car anytime soon but the next time I do, I'm absolutely coming back here.
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October 2023 by Brandan Nelson
Zeigler is a great dealership to work with. I was helped by Doug and he is an incredibly salesman. Very helpful with any questions you might think of. He is not going to try and sell you something you don’t want just to get another customer. My experience was really good.
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September 2023 by cody mccarren
We bought a 2011 dodge caravan and signed up for the warranty they recommended. It was our first time buying a vehicle from a dealer because we were sick of getting lemons from private sellers. My girlfriend purchased it and when she got home we noticed the entire bottom was covered in oil. We thought maybe they just changed it and had some left over but sure enough it had a large oil leak that wasn’t covered under the warranty $800 fix, then a month later the brakes went out and we got them replaced, now a year later and only 20k miles put into it we have to put all new brakes around again AND left us stranded with our kids on the side of the road due to the water pump failing on us. They don’t care what they sell, they quick fix problems and are just as bad a private sellers. We will never ever go here and will tell anyone we know to avoid this place like the plague as well.We paid $11000 and it’s not even worth $5000 to this day now. With the insurance we paid over $4000 for them to not even cover $400 in fixes when it’s needed over $2500 in fixes. It’s all a rip off. Do yourself a favor and GO ELSEWHERE
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September 2023 by the terrier underground
I recieved great service by knowledgeable sales manager. I had been to five other dealerships before and in this case it was the sales service that sold me on the truck. My expectation is that a sales manager should know the technical details of the truck and its options inside and out. Pleasingly that’s what I found at Harold Ziegler’s in Plainwell.
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August 2023 by Sam/Tiffany Wallace
Paul, Bill, and Dustin outdid themselves again. We have used Ziegler Plainwell Dodge for 15 + years, and every time they take care of us. Dustin is new to sales but adapted quickly to all my concerns and questions. He was able to assist quickly and flawlessly my requests for the truck we purchased. 10 out of 5 stars. Paul as usual took great care and time walking me through the logistics cost and coverage for our Ram. Always recommend this dealership and there is a reason our entire family uses them. Reliable, trustworthy, honest, upfront and available.
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August 2023 by Mark Zonavetch
Great experience with Grant. He called within a few minutes (after hours) after I inquired online if the car was still available. The next morning he confirmed it was on-site and it would be held until we got there (45 minute drive so this was important!). On arrival he met us at the car. While we were test driving he checked out our trade in so as soon as we returned we could reach a deal. Negotiation was low stress and respectful. The entire process was pleasant. I would highly recommend seeing Grant at this dealership!
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August 2023 by John Elicker
I only came here on a whim. Regardless of that fact, this was by far the best and easiest car buying experience I’ve ever had. I didn’t have an appointment or anything, but as soon as I pulled in and parked my car, Dustin was outside ready to greet me. They were very open and honest, and gave me a great top dollar for my trade in. I ended up talking to A LOT of the staff in some way, and they all seemed wonderful and personable. Overall, great experience and I’m so glad I pulled the trigger on coming here. Thanks Dustin, and the rest of the staff.
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August 2023 by Steffani Higbee
Take our car here for everything. From oil changes to major work. Discount Repair shops have proven over and over. Not a discount if you have to keep bringing your car back to have the same issue re-repaired. Do it right the first time and actually save money and time. Bring your car here, you won't be sorry. Thank you Service department. Well done.
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August 2023 by Steve Smith
We found the perfect Ram for our needs on the internet that was located at another lot. Bill brought it to Plainwell for us to drive the next day. The buying process was the best experience I have had. Very knowledgeable ,friendly and no pressure at all. Thank you Bill Ball for everything. Looking forward to seeing you for many years to come when I visit for any future needs!
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July 2023 by Kristina Schreier
Justin was a wonderful professional to work with! He was very kind and spent time building a good rapport with my 5 year old son as well. He never had any annoyance with typical kid behavior and even played tic tac toe with him while we were signing paperwork. It was a great experience and I will be recommending him to anyone who is looking for a car in the future!!! Thank you Justin for truly making the whole experience a great one. Paul was also very awesome. Super personable and easy to conversation with both of them.
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July 2023 by Katie Berganske Frank
Grant is the type of salesperson you should always hope to encounter when buying a vehicle. I traveled 3 hours one way to see a certain Jeep Wrangler Sahara at the dealership, and from my initial phone call to ensure its availability, Grant maintained perfect and frequent communication with me regarding its status. He showed genuine interest in supporting the journey I was undertaking and the time I was investing to view the vehicle.When my husband and I arrived 45 minutes before closing on Saturday, Grant allowed us to test drive the Jeep and another vehicle without employing any pushy sales tactics. Throughout the process, he remained high-spirited and dedicated, even staying beyond closing hours without hesitation. Whenever he didn't have an immediate answer to a question, he took the initiative to find the correct information instead of making something up just to make a sale.I eventually decided to compare Ziegler's financing options to those of my credit union. Despite the complexity of navigating different processes across state lines, Grant and the dealership promised to hold my Jeep until Monday, ensuring a smooth transaction. After everything was finalized, they personally delivered my Jeep to me.Grant exemplified honesty, professionalism, and kindness throughout the entire experience. It was a fantastic journey, and I'm thrilled to own my first Jeep!
