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December 2023 by Ronald S.
I have been dealing with these guys for well over a decade. Maybe decades. They have always handled all of my oil, changes, tire, rotations, and any other thing that is causing trouble in our cars outside of warranty. They have never let us down. And we have probably put dozens of cars through their service, due to the fact that I have a very large family. They are always polite. They are absolutely our go to for handling our cars.
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November 2023 by Gurdeep Rawala
Very professional and honest staff. No doubt they are very busy, so I recommend scheduling an appointment. BTW - free tire repair!
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November 2023 by soupdude Campbell
Recommended.They set me up with new tires, sensor, valves, aligned and balanced.Nice place - nice staff and mechanics.Took one day because the tires I wanted had to be ordered next day.Because I was stranded - flat tire - I needed a car also. Conveniently there just happens to be an enterprise rental car right across the road from them.
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November 2023 by Freddie H.
Service is always trashy here and Erick is the worst smh. I walked in today at 3PM just be told "we cannot get that done today" all I wanted was an Uber inspection. I left here and went to the Canton, MI location and the service there was way better they finished the inspection In 30 minutes. The canton location is my first pick moving forward and the manager at the Plymouth location can thank Erick for my new decision because I will never return. This location can never get anything done because I don't think they want to work honestly.
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November 2023 by Susan Scorzelli
I made an appointment to have a leaking tire fixed. They were welcoming and had the tire fixed within the time frame they specified. And - the best part - there was no charge for the tire repair!
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November 2023 by Danny Ervin
I made a appointment for an alignment and in the comments I stated that I needed front tires replaced. I brought the tires and just needed them mounted and balanced. When dropping off the truck I was told that they couldn't do it and that I would have to make a separate appointment for the tires but they could do the alignment. Well that doesn't work because you need good tires to do the alignment. I could have dropped it off for the day but was never offered. I took it down the road to another repair shop and they were happy to help. I will NEVER use Bell tire
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October 2023 by Michael Muller
I purchased new tires from Plymouth in 2021 and had a re-alignment done in October 2022 and then another check up in december 2022. Fast forward to one year and the tires on my vehicle are feathered due to poor alignment which was not caught. In addition, I had to bring my vehicle in 4 times to get a tire leak repaired.I would not recommend this location for tire replacement or repairs.
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September 2023 by A L.
great service, reasonable prices for what you get. usually they are fast but they are so popular that sometimes they are overloaded with customers. not looking for bargain basement price here, i'll pay for high quality because i do not want to go back... busy. they do far more complex repairs than tires. they seem to use after market parts not OEM but i am alright with that. they also seem to find warranties to help you if you get a fail rather than you having to bug them about it. at least 3x they have done warranty repair for me on things they have previously worked on because the part or tire blew. this is not bad luck, i wear down cars a lot due to high mileage and i have been going to Belle for a long time. you have to pay for labor sometimes on warranty repairs but the parts are often covered (1 year maybe?). for any kind of indie shop, this is "wow" ... you can't even get those fly-by-night warranties that some dealers try to sell you to fix hardly anything. ask me how i know. dont buy those warranties, just save your money for the belle tire people to fix it for you if anything goes wrong on your used car.
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September 2023 by Joe G
Honestly couldn’t have had a worse interaction. I came here to get regularly scheduled maintenance on my fleet vehicle, and from the moment I walked in I felt like my presence itself was an inconvenience to the worker, Justina, behind the counter. Very short, rude, no pleasantries. I was there at 10am, and she told me that it wouldn’t be done until the next day. When I told her I couldn’t wait that long, it was almost as if she was happy to get rid of me.
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September 2023 by Michelle Smith
Initially went to Belle Tire on Middlebelt and then my radiator hoses were never reconnected and had to go to the Plymouth BT because it was close to me and my car probably wouldn't have made it to North Livonia.Initially had work with a thermostat done, and the radiator hose were not reconnected. Plymouth said I needed new ones (200$) but did not offer any kind of discount due to the first place not finishing the job or telling me I needed new ones. I had to purchase new radiator fluid because the fluid put in was all over the ground because some tool couldn't attach a hose.Then.... They had my car over night when it was dropped off in the Morning by 8 am.I'm not sure how competent these people are, but I was going to get brakes done by them. I decided to just go to the dealership for the work.I've used BT for over a decade, and I expected to be treated differently and have better service. I feel ripped off, cheated and hoping my car is okay since I now find them untrustworthy.
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August 2023 by Jay Laney
100% this is the best place to take your car. Good mechanics are always busy so do not expect instant service when you drop off. We have used other Belle locations and other repair shops and far and away this place is number one. We have taken so many cars and referred so many others to come here. Be patient and be appreciative and you will get great results every time.
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August 2023 by Laura Yee
PLEASE DONT WASTE YOUR TIME HEREMy boyfriend took my car in for a simple tire replacement. A single tire.... They kept my car for 4 days and did not once try to contact me. I will tell everyone to avoid this Belle Tire.The power went out. I understand that this is not their fault. However, they ghosted me. I went to pick up the car, but they had a sign on the door, that said the power is out. It was upsetting that they didn't call. Every day after that, my boyfriend called them (with no response) and walked to the shop to see if they were open. No one responded to our calls. The car was locked in their garage.I am a nurse and need my car to get to work. We had to rent a car. As you can believe, this was very frustrating. I went for a simple tire, and it turned into a stressful 4 days. To add to the annoyance, the staff member showed no sympathy or understanding. She was rude the entire time.
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July 2023 by John Copeland
I was treated with respect on the phone by Mike, who listened carefully to my dilemma and was sympathetic to my situation of being 1500 miles from home, seriously needing my truck brakes replacedI went to Belle Tire after receiving a brake job quote of $1,850 from a national chain brand. They said I needed 4 new rotors, 4 sets of pads, and front calipers because the left front caliper was “sticking”. I declined the service because it sounded suspicious about the calipers (I have a working knowledge of how brakes operate).I paid their $45 inspection fee, then took it to Belle Tire.Their senior mechanic with 16 years experience said the calipers were working perfectly. He personally owns the same make and model truck and knows every inch of them.Out the door cost: $1,032.Whenever I’m in Michigan, I will always go to Belle Tire for any vehicle, maintenance, tires, or repair.Belle Tire management, please open shops in Florida!
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July 2023 by E F.
My battery died . I needed it replaced immediately. I'm a senior and have only one automobile. They told me to bring it right in . They were amazing and very understanding. I was out of there with a new battery within an hour. I had tires replace here 2 weeks ago and the experience was just as well. Everyone was knowledgeable, Polite and courteous .I highly recommend!
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June 2023 by Rao Palakodeti
I had a slow leak in one of my tires and took my car to Belle Tire on Ann Arbor road, Plymouth. They were pretty much backedup and told me it would take 5 to 6 hours to fix the tire. After knowing that I was leaving for vacation early next morning, they fixed the tire in 2 hours. That is what I call customer service.