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December 2023 by Savanna Görlitz
great bank <3
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May 2023 by Britt O
Last year my father in law inherited some money from his parents passing. He deposited 40k in his bank account, and 50k in a money market there. He brought his children with him to add as beneficiaries to said money. Fast forward a year, he passes away they go in to close his accounts and wouldn't you know they never added the kids to the bank account just the money market. So the 40k is going to probate. Thanks a lot GERRY. For a man who had a trust for his house and assets surely didn't want his kids going through this. Please be advised when handling your assets with this bank!!!!!
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May 2023 by Brittany C
Last year my father in law inherited some money from his parents passing. He deposited 40k in his bank account, and 50k in a money market there. He brought his children with him to add as beneficiaries to said money. Fast forward a year, he passes away they go in to close his accounts and wouldn't you know they never added the kids to the bank account just the money market. So the 40k is going to probate. Thanks a lot GERRY. For a man who had a trust for his house and assets surely didn't want his kids going through this. Please be advised when handling your assets with this bank!!!!!
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November 2022 by Brij Lamba
The manager was very professional and helpful.
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November 2022 by B Lamba
The manager was very professional and helpful.
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July 2022 by Brian Cylkowski
A friendly experience
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December 2021 by Jennifer Vingsness
The mortgage Dept sent an appraiser out that wrote such incorrect information about the house that if it were not for the pictures in the report I would have not believed she stepped on the property. When I filed a complaint to the bank they "investigated" and said the information was correct because it was in the report. Blatant incorrect information such as saying the garage was attached and had a door opening. Neither being true. Garage abuts with no legal man opening to the house or even man doors to outside. Just car lift doors. Doesn't have sump pump system, for safety doesn't have basic fire walls....... appraised the house to dollar the loan officer requested - over value so house underwater to start.... I recommend you not get any loans from a bank with such low integrity. While this happened previously I still suffer the consequences every month.
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September 2021 by L Holmes
Friendly and helpful.
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January 2020 by Jason Knutson
As a Realtor in Florida, I begged my clients not to use an out-of-state lender. But a friend of a friend told them to use Citizen’s Bank. Well, where to begin. After my clients went under contract in mid December, with a home in SW Florida, our office immediately forwarded the Executed Contract to them including a timeline of due dates. No response. In fact, we reached out for a couple weeks until we finally heard that they had the offer sheet. December 30th, we finally hear from them that that are asking for a copy of the executed documents we sent weeks earlier. He also let us know he was now going to order an appraisal. I asked him if that would affect out closing on January 13. “We should be fine”.
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May 2019 by dragon heart
Penniman Ave branch seen in "Scream 4" at 15min mark.
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April 2018 by Marissa Fox
I love this bank! Gerry and her team always have taken great care of us.
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July 2015 by Angus Bond
Overly large atm fee
