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July 2023 by Skreech
Will not recommend to anyone, app chat just makes you have to call cause either Jeanie can’t do a specific task or the operators who eventually gets connected to chat can’t help and say you will have to call.Also wouldn’t no recommend the hardship program if you run to any trouble because even if you pay off early they will not under any circumstance let you use your card until the 6 months is over no matter if it’s a month early you pay it off they will make you wait the 6 months.
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July 2023 by Robert Mcalkich III
Staff are always polite and kind, always a calculator at the customer deposit slip area and date is on full display. Plenty of fresh pens and it’s super clean
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February 2023 by James Rolston
Very rude and condescending staff was threatened with the police when I tried to withdraw my own money because I looked poor
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April 2022 by Sharon Mullins
Having trouble with log on. Spoke with Kia (I hope spelling is correct). Explained some glitchy thing with log ons of other customers. Patient, and very helpful. Customer service at its finest!
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October 2021 by Dale Everett
Hardly ever a line at this one.
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December 2020 by M T
Melandie is great. She is very helpful and friendly. Not giving 5 stars because Fifth Third national customer service person would not resolve an issue for me over the phone and forced me to visit the branch. Was not happy about having to do that. However, I was very pleased with my experience working with Melandie. Yes, there is a D in her name. Had to double-check that. With her knowledge and demeanor, she is a future manager and mentor on how to treat customers.
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March 2019 by Peggy Kotkiewicz
The tellers are friendly however the drive thru is the slowest ever , I have been here 12 minutes with a car in front of me and now I'm up here sent my stuff and nothing yet
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July 2018 by Robert Thorne
Nice atm secure. No left turn from mill road. Also enter from parking lot of public storage
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August 2017 by Alfred Brock
They provide state of the art personal and business banking services. I met with a retail personal banker from here and she easily guided me through an array of services that would help me.
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August 2015 by Francine Mcmullen
Call for information and was told that she was too busy to anwser....!!!! Wow way to do business
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July 2014 by Doug Ramage
This is, beyond doubt, the best bank in the area. The staff is friendly and cordial and goes out of their way to make you feel like you are home! Stop in and find out. I know because I travel a lot and go to different Fifth Third Banks. This one is different than all the others and deserves your visit!!