LINCARE

Medical Supplies
Hours: LINCARE is a sleep therapy center specializing in treating sleep apnea and other breathing disorders with CPAP and Bilevel therapy to improve sleep, energy, and alertness. Their clinical staff provides instruction and follow-up monitoring. Customer experiences vary. One new customer reported an initially awkward encounter and a missed appointment at a local office. However, a manager promptly called to apologize and resolve the issue, ensuring the customer received their CPAP equipment and fitting from an available technician. The customer praised the manager, the technician, and a billing representative for their assistance, patience in explaining the equipment, and follow-up support, leaving feeling well cared for. Other reviews note quick delivery of equipment and medications by great representatives. Staff are described as very nice and patient when explaining how to use the equipment. However, there are significant complaints. One customer states they only receive two oxygen tubings monthly, which is insufficient as mold builds up, and they request four to change weekly. They downgrade the company for this reason. Another customer who initially had a good experience now reports major problems, repeatedly calling for CPAP supplies for months and receiving only broken promises, with plans to report the company to Medicare for not sending supplies.

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1. Plymouth, Michigan