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November 2023 by Pheanda Travis
If I could give this place 10 stars I would. I've never experienced such "TOP NOTCH" customer service, as I received at this place. My salesperson Harry Bennett is the BEST!!! He helped me when I thought no one could. He showed me compassion regarding my situation of having to rebuild my credit, and put me in a car that is beyond beautiful. The entire staff were very friendly and professional. They make you feel like family, and they treated my 10 year old son with love. I will more than likely buy another car from them just because of the kindness they showed me. I will DEFINITELY refer as many people as I can to them as well. Just when I thought "Great customer service" no longer existed, they made me a believer!!! God bless these people.
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November 2023 by Chris Katopodis
Very kind, patient and honest staff that are willing to work with you to get you the best deal possible. I would recommend this dealership to anyone looking to buy an affordable car that looks nice. The free coffee and hot chocolate in the lobby is a nice touch too
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November 2023 by Mel Litrich
I came in for a scheduled oil change and wheel alignment, my write up man was Mr. Rob RiffleHe was very pleasant, professional and knowledgeable. Robert took the time to explain the procedure which I appreciate greatly. This was my first time having any service at this dealership since the name change and after my pleasant experience I plan on coming back for many years.This is truly a five star dealership doing everything right including treating the customer like family.Honorable mention goes to Amanda she was very patient, helpful and extremely nice.She is fantastic at her job because she cares.Best regards and success' to the Lafontaine family they have the greatest staff!M. Litrich , Plymouth
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November 2023 by TES4055- Dave Napolitano (TES 4055 Stuff)
Disappointed with Customer ServiceReview:I recently visited this dealership for an oil change and some small warranty work. To my surprise, I was told that I had to make a new appointment for the warranty work, despite being there already. Additionally, I had a discount coupon from another Chevy dealership, but I was refused the discount here. As a new customer, I didn't feel comfortable with the service and treatment I received. Unfortunately, I won't be returning to this dealership in the future.
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October 2023 by Jonathan Hicks
I've purchased new and used cars at this dealership and will continue to when we need Chevy products in the future. Very friendly staff. Be sure to ask for Amar if you're looking to purchase a new car. Really nice guy that will be sure to answer all your questions and show you what you want to see, not what he needs to sell.
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October 2023 by Martin Stitt
You want to call Nathan! He is a classy guy, straight shooter, listens to what you want, points you in the right direction and zero pressure! He was very responsive over the few weeks of purchasing my new Blazer and he found exactly what I wanted! Great guy and great place to work with!!
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October 2023 by Jennifer Kuschinsky
I highly recommend Amar Halitovic. He was our sales associate and went above and beyond to make our car buying experience exemplary from start to finish. We first saw the car online and he was able to see us in an hour. The car needed to finish its inspection before we could drive it, so we came back two days later, drove it around, fell in love with it, and bought the car. It still needed some detailing, plus we got tires and an after market navigation system, so Amar got us a loaner vehicle while ours was getting perfected. A few more days later and away we went! Amar was very responsive, texting us updates, answering questions, and making sure we were happy. He's the best sales representative I've ever met - THANK YOU LAFONTAINE FAMILY!
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September 2023 by Shelly T.
absolutely DO NOT BUY FROM THIS DEALERSHIP. Lafontain Plymouth and Highland are dishonest and will sell you a shit car with a smile on their face.
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September 2023 by Cheryl Filkins
We had an excellent buying experience with Matthew Hensley!After we arrived he greeted us, introduced himself and offered his assistance. We told him the type of vehicle we were looking for and he directed us to the options available.It was a long process throughout the day and he provided us excellent customer service. He even stayed until we left the dealership even though it was late.We would highly recommend Matthew as a salesman!Thank you Matthew and LaFontaine Chevy Plymouth group!Sincerely,Leroy & Cheryl FilkinsDavison, MI
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September 2023 by katie hunt
I had an appointment scheduled for about 3-4 weeks because they said that it would take 5 days to fix my car. And when I got there they said they didn’t have one. Which is why I waited the time in the 1st place. Then they had to shuttle me home which was great. Rose was amazing. But the fact that I didn’t have a car for work when my job is to drive was not ok. When I made the appointment I specifically told them I needed one
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August 2023 by Ed Spontack
1st impressions are lasting impressions. I first met Ben Budnik over the phone when I called LaFontaine Chevrolet Plymouth. Within minutes I was impressed by his desire to want to work with me. I set up an appointment with Ben and actually was excited to meet this young salesman. He didn't disappoint me. Ben went over and above to answer my questions and excelled in processing the closing paperwork. To sum it up, this young salesman is very professional, knowledgeable, caring and motivated to do what it takes to make you a very satisfied customer. I highly recommend LaFontaine Chevrolet Plymouth, specifically Ben Budnik, Sales and Leasing Consultant.
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August 2023 by Nathan Cline
Just took delivery of my 2024 Chevy 2500 and I couldn’t thank the team at LaFontaine Plymouth enough. Nathan and Olivia went above and beyond to provide an excellent buying experience. Nate did everything he could to get me the truck I wanted and they both kept me informed throughout the process.Top notch service, thank you!
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August 2023 by Summer Swisher
I don’t think I could say enough great things about LaFontaine of Plymouth. Ben, Rocky, and Vedran made my first time buying a vehicle a breeze. It was the best experience. I didn’t get to get my picture with the family deal sign since the car got delivered so they did it for me without even asking! So glad I picked the LaFontaine Chevrolet of Plymouth.
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August 2023 by Douglas Fleming
Frank and Zach did a great job. I knew exactly what I was looking for and the price I was firm on, not to mention going a bit above when it came to financing and my trade in. Met all my expectations. Great work.
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August 2023 by Nikki Marie
Great experience!Bought a new car through them a week ago and I am very pleased with the service and help they offered. I had been shopping around for weeks going to different dealerships and Harry was by far the best and kindest salesman I had dealt with.They offered me the best trade-in value for my car and made the entire process easy.
