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February 2023 by David Sanabria
We had 6 dining room chairs reconditioned and the workmanship was excellent. Working with Sandy and the crew was good as well I will use them in the future and recommend them to others. David Sanabria 2-11-23
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October 2022 by Cynthia Yun
Darren fixed a buffet/server for me that had been pretty damaged during shipping, including a large gouge and crack in the wood on the side of the piece, broken interior shelves. The finished piece is beautiful, can’t see any evidence of the damage. Would definitely recommend PFR. Sandy was also a pleasure to deal with on the phone.
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May 2021 by Doug Welko
The guys in the shop are great. NO complaint from a workmanship standpoint. The issue I had is with the ownership. Rude, unprofessional and tried to price gouge me on the estimate. I even received a call from their manager apologizing for how unprofessional the owner is. Apparently this is their reputation and is a common complaint. I had to finish the last steps of my restoration myself.
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May 2021 by Doug W.
The guys in the shop are great but dealing with the owner was ridiculous. Very unprofessional. They tried to price gouge me on the project AFTER it was completed. I even received a call from the "then" manager forewarning me on the price structure she was attempting to subject me too. Apparently they have a reputation for doing this and for the ownership being extremely unprofessional. The project came out great thanks to the talented guys in the shop but dealing with the owner was less then desirable. I have several other projects to do and I will look elsewhere to take my business.
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April 2021 by Regina T. Mitchell
The guy that waited on me was very pleasant
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May 2020 by Jacqueline Maicki
Plymouth (sandy and her crew) refinished 5 pcs for us furnithure from the 30's Mahogany. The work Plymouth crew AMAZING. The furniture they refinsihed is gorgeous, amazing, the Mahogany wood is so beautiful. Thank you, Plymouth Furniture RefinishingJim Mackie
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March 2020 by Bill C.
We have used PFR for two projects now for our remodeling business and they have been fantastic! Fast, fair and very reliable. The finish and service on both projects was of the highest quality. I would highly recommend Darrin and his team over there.
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September 2019 by Joe Mirch
Our goto refinisher
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March 2019 by JoJo Dancer
Fixed a dent in the wood on my chest of drawers. Made it awesome!! Highly recommended.
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December 2018 by Connie Toniolo
I am giving them 5 stars because they did an outstanding refinishing job on our mahogany wood front door. They matched the color perfectly to the original stain color and we have a metal grill on door also and that turned out perfect too. Workmanship was great. Sandra Fatt was a gem and so was Jim and Paul.
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August 2018 by Miranda S.
The employees are fantastic but the new ownership leaves something to be desired. They are rude and often in a bad mood which makes them hard to deal with. Overall thought the work they did was great and the employees do amazing work and are kind and easy to work with but the owner needs to learn about customer service.
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December 2017 by Linda S.
On 11/10 I took a small vanity bench in for an estimate on the cost of having it stripped. On 11/27 I received a phone message saying that I could come in and pick out a stain color. Imagine my surprise when I went in and found that the piece had already been stripped and sanded. The cost for stripping alone was $125. We had previously had a coffee table refinished by the previous owner, Jay, and it looked amazing! This is why I was a return customer. I am extremely disappointed with the new owner/mgmt. I don't believe a business should do any work without customer authorization.
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March 2017 by Bh Guy
Mgmt crosses wires with staff. He said/she said--get any quote or proposal in writing; you take your piece there, they're gonna start to work on it, THEN call to let you know they've started. And, they apparently do good work, but they are NOT reasonable nor flexible on pricing, even if there is a misunderstanding.
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March 2017 by LunaTech 3D
Quality work always! They have done numerous pieces for us over the years.
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March 2013 by Carl Kalitta
Jay is the best!! Their work is better! If you want something restored, go here!
