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February 2024 by Jeff Schmidt
The people at Trek are friendly, knowledgeable, and helpful.
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February 2024 by Delaney Rood
Really great experience! Dave helped me get set up with everything I needed. He was super knowledgeable and personable, and was happy to answer all of my many questions. It genuinely felt as though it was a priority for him to make sure I had the right bike for me, the right fit for me, and the right accessories for me. He gave me a ton of information and helped me to feel confident leaving with my new bike.
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February 2024 by Bill Callaghan
Excellent Service.Helpful & Friendly Staff
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January 2024 by Kyle Redmond
10/10 service
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January 2024 by shelby berger
Solid shop. Super Friendly. Great Prices. The Community is lucky to have them. 5 star shop
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January 2024 by Robert Klinger
Trek store in Pontiac rocks. Highly recommend
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December 2023 by Natalie Fitzpatrick
The team at AMCF in Pontiac is very knowledgeable, helpful and friendly! I've been a customer for many years and keep coming back because of the team there. Love the Trek products as well!
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December 2023 by Daisy the Unicorn Kids TV
Salesman spent time telling me about all the different bikes. High quality. Great store in Pontiac.
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November 2023 by Bob Kircher
More than 3 years ago I did a google search as I needed to find a quality bike repair shop, as my bike needed to be repaired. At the time this shop wasn't called Trek, but was a well respected store for decades. When I talked to the service people, they listened and instantly saw the problems I was having and within like 20 minutes made the repairs and I was on my way. The cost was modest, the service great.In the last year I finally bought a new bike and the sales person listened intently to the way I biked, my goals, the type of conditions I encountered daily and helped me pick a bike that has worked extremely well. In fact, yesterday I brought the same bike in for servicing because the seat stem wasn't stable. They saw the problem and in 10 minutes fixed it, no charge and I was on my way.I think what most people are looking for is a place that is designed to serve them, that they can trust will do what is in the customer's interest and will back up what they say.I see lots of people riding bikes, but I have no idea where they go for service and no one has asked me where I get my bike work done. So i figure the only way i can compliment Trek Bicycle Pontiac is this way.
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November 2023 by Alex Lynch
Julia was extremely knowledgeable and helped me pick out the perfect bike and even modified a few accessories that I had purchased to be a better fit for my setup.
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September 2023 by Jayy
Great service helped me with my issues with my bike. Jeff and Dave are good people. Highly recommend going here for your bike needs
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September 2023 by Lena Rides
Absolutely rudest staff, in particular, Paul is super unpleasant and not remotely helpful. I've been to nicer shops, including Moosejaw and Trek in Royal Oak, but I needed help with my Trek bike and was nearby. Won't make the mistake of going here again. Avoid this place. And I mean run.
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September 2023 by Debbie Bacal
The level of experience shared by this staff is obvious. Everyone willingly helps, chimes in and contributes to a welcome, safe atmosphere. It's a good place t entrust your bike and add new gear.
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September 2023 by Angie Bloor
I took my Trek in for service and it was my first time at the Pontiac store. Everyone I spoke with was friendly and helpful, taking the time to learn my specific needs and recommending the service and gear that went along with that. My bike came back in fantastic condition, and I'm happy with every bit of the experience - thank you!
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September 2023 by Pratik Pote
The service was great. I was not expecting such a friendly service. Julia was very helpful and I could tell she wanted to make sure I got out from there knowing everything about my new bike. I very much recommend this store if you are in the area looking for a bike or bike service.
