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July 2023 by alante wells
Theresa was very helpful with resetting my password for my online account and answering all the questions I had. Great experience
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June 2023 by Danyielle Slone
Theresa was very polite and prompt to solve my issue. Great service
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June 2023 by Sarah Harris
My representative was very curtious and polite l was vey pleased with his help he addressed my concerns in a timely manner Thank You
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June 2023 by Craig Cervenka
They did an amazing job on helping me with my account, thank you heather for your help!
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June 2023 by Tomas Rodriguez
Thanks to Teresa for all the information you helped with! Your absolutely a great help!
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June 2023 by Tommy Eason Jr
Very Professional, always courteous,never a bad experience with the tellers .
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February 2022 by alfred bolin
These guys are awesome so helpful.somebody always has time to answer my questions. Jenny at the drivethru and alli inside are so patient with me.
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April 2021 by MONICKA BELL
Worst credit union ever! Chief financial are thieves! If there is ever a class action law suit I will be first in line. After 5+ years of dealing with this awful credit union I'm glad to have finally switched to Genisys. A 5th
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March 2021 by Brad Sugden
Only 2 lines for drive thru. Usually lined up around the building. I was stuck in line for 1 1/2 hours recently. Good thing I didn't have to go bathroom. Once your in right lane. There is no excape. Can't deposit rolled coins. Must have an appointment and drive half hour to another location for this service. ATM has been out of service for over a month. Couldn't get receipts half the time either because I'm sure it was out of paper. Probably gonna have to try somewhere else soon. This isn't working for me any longer
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January 2021 by Bessie lapham
If u dont get there early they get paked they open up at 9.00 am
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December 2020 by Zina C.
Worse service, very rude member service workers. Unavailability and no live weekend assistance at all!
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October 2020 by c ___
I wish the lobby would open any day now waiting in this absurd drive through
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October 2020 by Greg W
I've had a account here since I was a kid (31 now) and my first new car (23) I got a better loan rate from a random place the dealer picked than the credit union where I keep all my money. Just recently I've been having issues with my card getting declined, I use it for all my Bill's and as of recent I use it for almost everything (pandemic no cash acceptance). I couldn't pay one of my bills at one point and it's been a mess since then. I'm currently living in a hotel to be closer to work for now and my card is being declined for the $150 hold for the hotel. The inconvenience is beginning to become a nuisance. It's been a smooth ride until now but I think this is where we part ways. There is literally no good reason to stay with this CU, I've just been loyal because of how long I've been here and their has been no perks or benefits for doing so, just occasional headaches...
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October 2020 by Matt Gruizinga
Waited from 2:30pm to 3:45 on Friday to make a withdraw in the drive through. Absolutely Ridiculous
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July 2020 by Henry
Had a loan through this bank for a dump trailer. Scheduled automatic payments to be done so would not need to worry about logging in every month to make payments. I was notified by mail that I was delinquent in making payments so I called their office. They told me due to COVID-19 they decided to cancel all loans because it was in the best interest for their customers. However, they neglected to notify me about this. They then proceeded to start asking for payments but did not start my automatic payments making me delinquent. I called and asked to speak to a manager. They ensured they would call back that same day. It’s been 4 days now. I would not recommend working with this company for any sort of loan.
