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February 2024 by Gly G
Eddie is outstanding. I've been to this store twice in 6 months, he's always by himself and he handles everything with professionalism and courtesy. 10/10 great store to have in the neighborhood
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February 2024 by Oswald Clifton
Most helpful phone store experience I’ve ever had.Eddie is a genuine businessman.
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December 2023 by Shawn Ybarra
Eddie is the absolute BEST, he's awesome,will work with u, very friendly to all that comes to this store I HIGHLY RECOMMEND anyone that needs a metro phone come see & ask for Eddie telegraph/ Huron Pontiac. He's definitely the guy to see
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November 2023 by Malandra McCoy
Omg, I was so stressed out with AT&T trying to transfer my services and Eddie was very patient me, he helped out with everything I needed.
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June 2023 by Marie Summerville (MiMi)
Great customer service!!! Was very helpful with finding enough I needed for my phone and very knowledgeable about their products.
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January 2023 by Michelle Baker
Eddie is the best in the business. thank you for each and every time you’ve helped me out! Go to Metro Pcs in Pontiac and Eddie will take care of you. He takes pride in his work and it shows!That’s why you’ve got customers like me who trust in you and value your service!!
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November 2022 by meme Winton
Great experience. Customer service was very knowledgeable about the phones, the plans, and what type of service to suit my needs.
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November 2022 by Ken Rowls
Great service, as always! Always helpful, and go to great lengths to make the customer happy!
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August 2022 by Ryan Hodge
I've been with Metro for a long time.mind you I had to switch servers not to my wants.but s@#$ happens I came back to Metro just to have THE WORST! Experience..ever n still had to pay in full
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July 2022 by FOXY 101
I highly recommend this store to everyone! It’s a family run business and they treat customers great! Every time I go there they remember my name and ask about my family! Their service is always quick and flawless!
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July 2022 by Angelita Winkler
Went to Metro PCS today, Eddie the manager answered all of my questions and replaced my Sim card...I have been with Metro for six years, this is the best location I have done business with thus far. Eddie is professional and courteous. Will continue to go to that location..Thank you
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November 2021 by Dallas Bain
They don't honor there promotions 15 stores with 15 miles of each other all are different. What they honor and what they don't is aggravating
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August 2021 by sweettreats overload
Honestly i would not recommend paying your bill here. I was charged an extra $7.00 just to pay a bill. Please pay on-line. I also bought a replacement charger which cost me over $40.00. He stated that he was being charged for me using my card so he had to pass it on to me. The fact remains there has always been a charge for accepting cards. But for some reason new business owners think its ok to pass that business expense on to customers. This business expense will be written off at the end of the year so the owner in my opinion is double dipping. The three dollar charge did not show up on the t-mobile bill. So he is putting it in his pocket and taking it as an expense at the end of the year. Although he was very pleasant there is no excuse for penny pinching customers. That's a good way to lose customers permanently. There is a cost associated with doing business credit card fees are one of them. Being nice while stealing from me is not nice. I will take my business elsewhere.
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January 2021 by Ezequiel Cruz-Mulero
There was only one guy but he was super friendly and knowledgeable on the activation of my phone. Typically you'll be taken care as soon as you walk in. Spacious and has benches inside. Parking is also easily accessible.
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December 2020 by Donny Sanders
I went to them for a simple screen saver. I purchased the lifetime replacement one. I went to another T-Mobile who said that they were out of stock and to try the T-Mobile down the street. I went down the street to the T-Mobile in question. They had the screen saver but wanted to charge me for it. I explained to him that I had the replacement warrenty. He then replied, " We're independently owned and they don't honor that warranty." First and only T-Mobile to treat me like this and over something as simple as a screensaver. They'll never have to be concerned with Donny anymore.?
