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March 2024 by Cynthia Cooper
Always have one line open but it moves really fast.
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March 2024 by Jessica Haney
If i could give zero stars i would. drivers are lazy and lie about delivering packages or saying they attempted to deliver packages when they did not. staff are very rude not helpful at all. always a long line definitely hate having to go there or use USPS for any package delivery. come on USPS you need to do better by our community.
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March 2024 by J R
Very long wait times as there was only one employee working the register.
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March 2024 by Randy Johnson
I have received my neighbors mail at least 50 times in 8 years at this house (not an exaggeration). This post office is criminally negligent. I don't even live in Pontiac so this shouldn't be my post office either - I live in Auburn Hills.
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March 2024 by Colin Gregg
Had a package misdelivered at my complex, thankfully the employees were very helpful in getting it sorted out and I had my package very shortly after talking to them.
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February 2024 by Ruta
When w
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February 2024 by OfficialTeonna
The workers here including the DRIVERS are LAZY!!!!! There’s no way I should be getting “no access to building” when delivering my package but you people deliver mail with no issue. From the reviews I’m not surprised.
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February 2024 by J W
So I've had fill in mail people for the past few months. I don't know what happened to the regular fill in lady at least she was halfway decent. But my mail comes way late if even at all. 6:30 or 7pm sometimes and I'm just getting mail is crazy. Then one guy loves to purposely walk through the middle of my yard (in nice weather). Dude it's a sidewalk right there and you're killing my grass. Then I've gotten wrong mail. Today I caught the fill in lady I haven't seen before and told her this wasn't my mail. She had a horrible attitude about it and then didn't even deliver it to the right house after she took it from me. I know because I mentioned to them that I got their mail today and gave it back to the lady and they proceeded to tell me they didn't get any mail today. So what did she do with the mail? If you're too lazy to do the requirements of your job...find another one. Now I wonder if my W2 will come to the right address. It's mail not rocket science. I wish they could return my normal mail lady. She was great and I miss her!
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February 2024 by Chuma Anderson
This location needs to be shut down or investigated. Anytime I’ve had a package go through their distribution center it goes missing or it’s stuck in a loop. Recently they lost an Apple Watch that was being shipped from two cities within the same state. Zero stars if possible
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January 2024 by Jillian
Plan to spend at least half an hour in line and another half hour at the counter for the simplest of tasks here at the Pontiac USPS.
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January 2024 by Ryan MacLeod
The only thing that can help my mood after leaving this place is Jesus. Just go to a different one unless you wanna leave angry. The staff are rude and seem to be having a bad day every time I go in there. I’m mad at myself for letting her anger rub off on me. All I can do is pray for that lady and pray for me because Lord knows what I want to do. I pray that alll those USPS employees have better days and God works in their lives. Jesus is the only One who can help them and myself with attitudes like that.
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January 2024 by James Moore
It's the Post office. The clerks were great to me.
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December 2023 by Tera Scharf
The Pontiac USPS Location is definitely lacking in Customer Service. The Employees hate their jobs & you can tell.
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December 2023 by Ayeekellss
I see alot of negative reviews on here and im here to share my experience, mines not negative but theres some things that cause the 3 star. Ive been coming here for the last 2-3 months because this is the closest post office near me, the staff has never been rude with me, the guy who normally works up front has always just gotten the job done quickly, hes nice and overall professional about his job but, he is normally the only person i see helping people with packages so the line can get pretty long and waiting can take up to 20 mins sometimes. I never had an issue with my packages being sent out, so i kept returning. Not everyone has a bad experience but definitely be mindful when coming here
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December 2023 by Ronald Janes
They sent my package to Iowa over 8 hours away, when I am only 2 and half hours away from them. It delayed a Christmas Present. I just got an email after several days, Iowa just sent it back to them. It's scary, I hope I get it before Christmas, it's a Child's Christmas Present.
