“Had the best experience with Kyle Boire in the appliance department! He is very knowledgeable and helpful. Also Jamie at customer service was super kind and helpful.”
“The delivery guys were friendly and they were not rushed, they took their time and care with the furniture peice and were careful not to cause any damage to the walls of the home while moving it inside. Thank you!”
“I had a great experience with Hudson. Very knowledgeable and he wasn't pushy. Courtney the manager went above and beyond to help me as well to make sure everything went perfectly. I also like the fact that you can track your delivery truck and there was only a 3-hour window instead of your most cases eight. The drivers were also very nice and polite and made lifting everything look easy.”
“Always treated good and no pressure anymore. Great versatile product selection. Is the salesman don't know the answer to your question. They go look it up as to not tell you wrong.”
“The General Manager Lupe V. was extremely helpful and was able to hard restart my laptop. He was very kind, professional and friendly. I will be returning here with any future needs. Thank you Lupe!”
“Christian at the service desk was very helpful with my grill purchase. Went out of his way to help me load everything and went above and beyond with unscrewing parts to fit them into my vehicle.”
“I have been really pleased with this place from ordering online with the simple, easy application, to someone calling me to confirm my order, speaking with them in between, scheduling my delivery, and down to the delivery itself.
Just had two wonderful delivery men deliver my washer and dryer and certainly one of the better services delivered I’ve ever experienced. There were problems like door openings that weren’t theirs to solve but they did anyway. I have experienced nothing short of excellent customer service from start to finish and I have no doubt if I have any questions or concerns they’ll be just as accommodating.
My only complaint would be that I spoke with the store yesterday to warn them that they had a tricky set up, but it’s unfortunate the store didn’t communicate that with the drivers as they are the ones coming to the site. However, that’s an internal issue and didn’t affect my experience what so ever.
Big kudos to my drivers that were here on 2/5.”
“We purchased all of our appliances from North End Appliance Centre when we bought our home, and the experience was outstanding from start to finish. The team truly went above and beyond to make sure we found exactly what we wanted, taking the time to walk us through options and answer every question along the way.
Every staff member we worked with was friendly, knowledgeable, and genuinely cared about helping us make the right choices for our home. The entire process felt easy and stress free, which made a big difference during an already busy time.
We would absolutely go back to North End Appliance Centre again! Highly recommend to anyone looking for quality appliances and exceptional service.”
6AM - 9PM
1390 Quinn Dr, Sarnia
Appliances
“My hubby did an online order for delivery to our trailer park, easy and convenient!! He gave the delivery address on line with my name and # as well as his own #. The next morning someone called and he spoke to them about the delivery day we needed and time, Thursday afternoon because he worked and I worked and would be back at the trailer at 12:30. When my hubby called them again to let them know it was a trailer park, confirm they had my # which they said it wasnt on the delivery order also confirmed an afternoon delivery. Thursday I decided to go to work an
hour earlier so I could be done right around 11 am and Im 5 minutes from our trailer. Just as I was leaving a lady called from Rona and said the delivery guy was 25 minutes away....perfect!! I headed out and my phone rang again barely 2 minutes later and the delivery driver said he was at the park..... Good thing I was only 5 minutes away . I said your not suppose to be there till the afternoon, he said I just do as Im told. The delivery driver was very good and helpful and put our lumber right where we needed it and he was very friendly! I told him we had confirmed 3 times the time it was to be delivered and good thing I was only 5 minutes away and done work early....He just said they are very busy!! I think who ever answers the phones or calls customers needs to listen better to instructions!! What would have happened to our delivery if I couldn't have gotten home from work till noon?”
“Do yourself a favor and go see these guys before the big box hardware stores. They had exactly what I needed at a fair price. Thank you Ferguson for making my home plumbing job easier!!!”