-
December 2023 by Eternal D
This happened quite some time ago, but I think someone slipped a reader or small camera nearby/onto one of the ATM machines. You know the type, just enough to fit over the standard card slot and/or is just barely larger than your fingernail, with the sticky backside, wireless connection to a nearby laptop. I can't prove this, but I have a suspicion; read on for details.Some hours later, when I was back home taking it easy, suddenly I was informed via my cellphone that a charged expenditure exceeding my voluntary spending cap was made; which caused the transaction in question to fail.This was strange to me, since I was at home, watching a show, and not out doing anything special at the time. I thought maybe it was a fluke so I called it in the next day, just to be certain; something was bothering me.Sure enough, there was a "failed transaction" on my account, but the person I spoke with told me not to worry about it, that so long as it was cancelled, it wasn't a big deal - no money was lost.I was informed they couldn't get the details of the transaction, since none went through, where it took place, or what said person was using my information for (since it was blocked, and didn't process, thank goodness for that at least.) Since then, the idea doesn't sit right with me that someone out there used my number and pin. Point being someone DID have my information for a time. I have since ceased using that account, and opened a new one.Learn from my situation, and please just be careful.I miss when there were actual tellers, who handled you personally. Stuff like this didn't happen, no sir, didn't happen when I was younger.Chase is a friendly enough people, certainly, but if you're going to use them, travel north to the one across the street from Birchwood Mall; they have tellers.
-
January 2020 by Falon Stocks
This bank no longer has tellers. When you go inside you are directed to an ATM. I typically do not carry my bank card. I also needed to go in to withdraw a large amount of money, which could not be done because there is a limit on ATM withdrawals. Was not impressed.
-
August 2019 by Jaclyn Burke
Good service every time I've been there but I do have one request, the ATM and outside of the building near the ATM is infested with spiders, so much so that they're literally surrounding the ATM and there are huge, possibly pregnant ones above it. Please take some time to get it cleaned off.
-
April 2018 by Hunter Potter
Amazing customer service every time I come here! Always a friendly experience! Also Ms. Raquel was an absolute life saver and helped answer any questions I had about some account activity that was happening!
-
January 2018 by Will Neely
A great place to bank with great service.
-
December 2017 by Eric cooling
What a nightmare! Bank stole over $100 from me, cancelled my account. Charged me non sense fees. Liars and thieves. Scum
-
August 2016 by Keith Macke
Inside banking only! no ATM