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December 2023 by Theresa Huffman
Maliyah is awesome, she is informative and spent a great amount of time helping my husband and I. She went above and beyond to help us with a plan to fit our needs, we greatly appreciate Maliyah's customer service and expertise.Thank you Maliyah,Theresa and Richard Neely
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December 2023 by Laura Wedge
Cricket’s customer service and help is outstanding and the associates were phenomenal. Austin helped me get a new phone and I love it!! Maliyah helped me get everything set up and was super helpful.
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November 2022 by David West
David is awesome!! I went in was taken care of the fastest I've ever been period! He fixed a problem that I went to every other cricket and they couldn't!! Thank u so much david!!
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August 2022 by Crystal G.
So I spent 2 hrs at the cricket store a week ago, paid for service, the guy didn't know how to unlock the phone, I figured it out on my own, the service still wouldn't work. I went back on Wednesday, they offered no insentives, for not having service, maybe if I was a non worker I could have gotten a free phone, with service, they give free ones out
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August 2022 by Nathan Thrall
They are a great place to get a phone plan at and they respect and help their cosomers
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May 2022 by Kyle Wilson
Came in yesterday and the guy trys to sell me a $200 FREE phone. Then I up my service to 60$ a month and they shut my phone off. Had to drive to the store while my wife was on the phone to fix my account. Trash.
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March 2022 by David McDonald
Getting service am ditching TMobile post paid garbage for this service
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February 2022 by Rebecca Leiter
Needed to upgrade my boyfriends phone. Austin was working and went above and beyond to help us from deciding on which phone to pick and getting everything set up. Great customer service.
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January 2022 by Erica Smith
I'm very very upset with this store...i have been without a phone for couple weeks now going on 3wks......because the ppl at the store don't answer their phone....I need my phone for my job you have no idea how bad and I have lots of money I'm trying to get a phone ...I'm tired or the run around and no call backs and the guy that waited on me the first time said he was the district manager....I'm a manager and I would never ever talk to a customer the way he talked to me......very very very very upset.....I need a new phone if I don't get help soon I may have to switch carriers....I did buy a new phone off the net but it seemed to not be compatible.....so I'm trying to return it and purchase a new phone right now please help me .....I need help asap.....
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December 2021 by David Boyd
Good pricing for Service and Phones so you don't have to take out a Bank Loan
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October 2021 by Danielle Ross
Excellent service! Austin went above and beyond for my mother and I. He was very friendly and helpful when it came to chosing phones. We left there happy and glad we made the choice to come to this store. I HIGHLY recommend!
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October 2021 by Mytmoe66
Austin was awesome!! He only had one computer, and worked on three different accounts!! Made this switch to a different carrier very easy! He was very friendly and cheerful!
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July 2021 by Kenya B
David is the Best of the Best! Grateful for his professionalism and care. He helped us out tremendously with a wifi issue and took the time to explain the issue and remedy the situation. Cricket needs more like David!
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June 2021 by Sadie Russell
The service was polite and explain what I needed. The gentleman was very helpful and concern.
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April 2021 by Angie Stockwell
Always helpful...John is the best
