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February 2024 by Michael S.
member /off and on for several years. Port Huron in general lacks professionalism. like many other places these people BILL you more than the agreement! I was sent a email to pay $66 for 3 months to catch up on my balance, then go back down to regular price, nope they keep making more excuses on how the money was split in different ways and I still owe $240 (I've paid $66 since Nov 2023) smh, I'm a fitness coach I know how these companies work, they try to use contractual agreements to keep you wired in, however I never signed a contract in 2024, no customer service skills and I just got hung up on! I highly recommend planet fitness or Vikings if ur in Port Huron, this place truly doesn't care about its customers, they will charge you extra!
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February 2024 by Harrison B.
I've been trying this gym for about a month now and it's a great gym. The equipment is always clean, and the staff is always friendly I would definitely recommend this gym to anyone 18 years or older.
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June 2023 by Kylee Baisch
Returning 4 months after my original review, still unable to resolve this and every time I call, I get no answer. SAVE YOURSELF THE HEADACHE!Clearly I’m going to dispute a charge for a gym that I haven’t been able to cancel in over a year.Original review:Wonderful, clean facility but very difficult to cancel membership.(Disclaimer: This could be due to my own ignorance but I just don’t think it should be this difficult to cancel a membership that I can’t use, having moved from the area)My membership supposedly ended today (after months of trying to cancel) but found my account was still charged $180. While I thought I could just wait out the membership and be done without paying out of my contract, I was informed that I have to physically cancel my membership anyways. So had I known I was going to have go up to Port Huron AND pay $100+ in the end anyways, I would’ve just canceled months ago
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March 2023 by death is beautiful
Very sketchy place, this place will double charge and continue to charge you after you cancel membership, also rude and unprofessional staff.
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February 2023 by Avery C.
If I could put zero stars I would! Canceled my gym membership over 3 months ago due to being charged twice a month. And now I'm being charged 40$ a month for a membership I went in and signed papers to cancel. Ridiculous!!!! calling and emailing does not work! No answers on getting my money back either!!!
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December 2022 by Avery Corbat
Went here for for a little over a year and went to cancel my membership because I drive about 25 minutes out of my way to the gym and wanted something closer to home. I canceled and they said my membership ends Dec 14th officially, so I went and used it while I had it, on the 15th of this month I get charged 30.99$ for my membership I had canceled, on top of it I got charged 19.99$ for tanning and 5$ for my gymswype even after I canceled my membership. I have been double charged around 6x from this gym and never got paid back for the double charges. Along with when calling the phone number left on google it just keeps ringing. Heads up to anyone who goes here!
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December 2022 by OI812 OI812
While the facility is above average the payment method for visitors is disappointing. I come into town a week at a time at different intervals and had a bad experience with "Gym Swype" continuing to charge me even though I signed for a one week rate. Since they have not had a cash option for one day visits I found myself going to the YMCA ever since.
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July 2022 by Evan Tallant
Great gym!The facility is amazing, they have a machine for every muscle and niche. Plenty of free weights and space to use them (although the barbells are not the best in my opinion). If you’re a frequent and serious lifter I’d recommend going to this gym over the YMCA or Planet fitness. It is more expensive but you’re paying for the convenience and access to the best equipment in the area. The main complaint I have is that it tends to be crowded in the morning and after 2 pm (from what I have experienced), which can be annoying at times. But overall it is a good environment to get a workout in, everyone there is looking to put in work and better themselves, and it really pushes me to work harder.All of the poor reviews I’ve seen aren’t even about the gym itself, but issues with the “gym-swipe” system that is used for check in and purchasing memberships. While the system is a little tricky to use, and I advise you to pay attention and ask questions. It is nowhere near a “scam” or some sort of trick used to swindle you out of money.
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June 2022 by bruce hudson
I love this gym and the atmosphere it brings! It’s always clean and the equipment is great!But why is it so darn hot in here during the summer I literally sweat warming up. Can a brotha get some AC!!!!!!!
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June 2022 by Josi K.
ummm so let's talk about cutting edge in port huron for a minute... last april i paid for a MONTH subscription of 30.99, not too bad... well here comes may, june, and july, and im still getting billed. at this point i had already talked to 2 different people who said they would take care of that for me. here comes august, guess what i got!! i call up and this time they tell me i paid for a whole YEAR?!?! they said it would be a 75$ fee to cancel (i didn't have that money at the time) i didn't end up cancelling the membership, instead i cancelled my debit card and got a new one issued. i went until December not paying until i was threatened to be sent to collections. it was 136$ and i decided to suck it up and pay until this april when my subscription ended. well come TODAY, i looked at my bank account and saw a 30.99 was paid to the gym! i never renewed my membership nor used the gym that whole year. i did a little more looking at my transactions with them, and i am OUTRAGED. can someone tell me how in may i was charged 39.99 the first, and then 30.99 the 14th?! same with february. i have NOT ONCE had a good experience with them... DO NOT GO HERE A SCAMMMMMM!
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May 2022 by Kylee Lisee
To everyone reading the reviews and see the one by Bretton Jones saying they let men use the women's restroom, WE DON’T. Please don’t get it twisted. Considering I was there when it happened. This is what he did.1. He came around to multiple staff (including me) ASKING what restroom he should use because he was wearing a “proud trans women” shirt.2. He then went around walking up to members and staring at them until they read his shirt so he could start confrontation.3. When I asked him to stop he told me “no”4. Then he started swearing and threatening the owners and that’s when they cancelled the membership and put a no trespass order on him because he was being threatening.5. He made multiple women and members uncomfortable with his “jokes” and moms because we have a daycare with children.And to anyone seeing his reviews saying I’m the one who told him he could. It’s a LIE.
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May 2022 by Bretton Jones
They let men use the women’s locker rooms. Seriously! Then when I left this review they cancelled my membership and called the police on me. Can’t make this up! Don’t take your family there. Ever!
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May 2022 by Dustin Thomas
Facility is Clean, treadmills are not the best and free weight benches are out dated.Good atmosphere 10/10Sauna it hot! 10/10
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April 2022 by Nicholas Dalton
This place is a scam! I bought a membership in November 2021 on a yearly contract. Due to unforeseen circumstances I had to leave town in a hurry and will not be returning. When I called in to cancel my membership they told me they were not allowed to do it and that I would have to show up in person, but I had to leave state to take care of a family member who is very sick. I am perfectly capable and willing to pay the membership cancellation fee but I am not willing to drive 1000+ miles to show up in person just to cancel my membership. If you are in this area do yourself a favor and do not buy a membership here!
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April 2022 by Jefferson Yu
Complete money hungry un-empathic pieces of garbage. I got a membership with them in the beginning of 2020 because my US Army recruiter recommended I go to the gym before leaving for basic. I used my membership less than 5 times before I realized I hated the environment that they provided. I spoke to the girl upfront inside the gym that I wanted to end my membership and called them at least two more times after that. Well it’s now been 2 years and I was recently informed by them that they did not end my membership, they proceeded to charge me this entire time and sent what they are trying to make me pay unfairly to collections to damage my credit. I have followed their childish procedures to no end. I have wrote and spoke with the owner, he spoke with my recruiter and I have called and left voicemails to their collections department who refuse to call me back to figure this out. They are acting like I made a contract with the IRS and that there is nothing they can do to help me. They are ridiculous and unprofessional as you can get. Do not go there!Added this review so everyone can see on Apple Maps, Yelp, Trustpilot and working on more.
