Kroger is a grocery store that customers find generally helpful and convenient, with a clean layout that makes finding items easy. Many appreciate the variety of products available and the quick shopping experience. Some employees, like Nolan, receive high praise for being kind and respectful, although there are calls for improved customer service from others. However, there are some complaints about the store's staffing, particularly at checkout lines, which can lead to longer waits. Customers have noted issues with the Customer Service desk's early closing and limited availability of certain items. Additionally, concerns about the store's lighting and cleanliness near the entrance have been raised. Overall, while Kroger has its strengths, there are areas for improvement in customer service and store operations.
Krogers you let me down Custom were standing at the entrance waiting on carts . So went out rounded up afew for the customers ☹.
May 2024
Stopped to pick up a few items. Was able to get the things I needed and a few more. Used the self check out and was out of the store in 30 min.
May 2024
Found everything I was looking for very easily. Easy store layout and clean. The Employees here go above and beyond for customers. Always so nice and helpful.