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December 2023 by Elijah
They have lots of good inventory. Very good prices, and helpful employees
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December 2023 by Richard Trudo
Ordered 2 door panels gave the salesman pic of door and model # picked up door panels got home totally wrong panels guy was rude on phone said 25 percent restocking Fee when in fact they ordered wrong panels..talked to MARKthe manager who was also rude and said he don't need my 120k a year in business...SO BACK TO HOME DEPOT ...NEVER AGAIN
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November 2023 by Allen Ross
Had the items that I needed, which included drywall. I needed help to load up in my van, but no one readily available to help. Ended up doing it myself, splitting the pairs to singles that I could barely manage. Seem understaffed.
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November 2023 by Gdogg Hudson
One of my favorite stores I am a frequent return customer shopper
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October 2023 by Lynda Scully
I will never shop this store again. I was doing a bathroom makeover and went into store with exact dimensions of vanity I needed. Bought the sink top to fit. Also bought a stand up shower package along with many other things.Contractor started to install the shower and one of the walls was broken at the bottom. Contractor told me that the person that put it in the truck dropped it prior to loading. Then contractor installed the vanity unit and the sink top. They gave me the wrong size vanity!!!! I couldn't return it at this point because the contractor didn't know. So I have to return the sink I really wanted and get a much smaller sink to fit a vanity I did not want.Do these people know what they are doing? Doesn't seem like it.I will not recommend or go to any Menards again
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September 2023 by Elizabeth Hampe
Love the store otherwise.I went to check out and paid with cash. I gave the cashier a $20 and while he entered that amount, I told him I had change. I said I can give u the exact change so I don't get any coins back. He then stares, I already entered it in and I can't do that. I said it's simple math, exact change and ur drawer won't be short. He didn't say anything else and handed me the changed. Really!?
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August 2023 by jpetrach
For the record, I think Menards is a great store. Their partner Midwest manufacturing the company that makes ultra deck fusion 2.0 refuse to stand by the warranty they claim to have about their deck material being fade resistant after submitting an official request for correction or reimbursement they told me no if you’re looking for a fade resistant decking look somewhere else. I have included the letter from Midwest manufacturing. Wet or dry grain structure going the same way or not. They are different colors and the company refuses to standby their product.Edit: so post response from Menards saying email this account and we will see what we can do better I responded to the email provided and have received no response. So when you see reviews showing a please respond to this email, and explain what happened they may not be actually responding to the poster. It’s a boilerplate email response not to actually help the customer but to appear to be.If you’re looking for a fade resistant decking please look somewhere else, then the fusion 2.0 in redwood sold at Menards.
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August 2023 by Elizabeth Ann Cook
Menards in Port Huron truly saved the day.We rented a U-Haul on Sunday to get our washer and dryer out of our old apartment and U-Haul didn’t give us our appliance dolly we paid for(U-Haul store was closed so we couldn’t get it). We called Menards and the woman was so nice on the phone and assured us we can rent one from Menards.We had family helping us move, truly saved the day.
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August 2023 by Daniel Moore
The Customer Service person named Totianna was very helpful, and friendly as well. She demonstrates what customer service is all about, Thank You Totianna!
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July 2023 by Shaun Adair
They attempt to manipulate you into buying more by putting the entrance and exit at opposite sides of the building which makes you walk thru more of the store, super inconvenient for contractors trying to be efficient with their time.....also, their rebates are a joke....I've filled out three and never received one yet....been almost a year....Menards just screams "we don't care about our customers".....I'll stick with Home Depot or my local hardware store....eff Menards.
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June 2023 by Keke DoYouLoveMe
worst customer service from nolyn however it’s spelled from customer service. as soon as i walked in he gave the rudest look. was basically carelessly handling my items i was trying to exchanged dropped a few . and was very rushing and rude . i’ll stay going to lowe’s i always get the worst service from the younger kids .
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June 2023 by Anita Allison
Port hurn store , Worst interaction ever, customer service was awful. Policy's are to screw the customers. My mother purchased 5 plants in 2022 before she passed away. The plants died, so I brought them back to menards. Now even tho they had all the tags on them including price paid , I was told that with out the receipt there was nothing they were gonna do for me . I explained that they were a gift and the purchase was made by my mom who is now passed . There was no way I could get the receipt. They then ask if I could go though her things to try and find it ??? Are fing kidding me ??? So instead of helping a customer with compassion and good customer service, they opted to be asshats and implie that i was lying . Ill never patron there again and warn others not go either they should be ashamed of how they treated me ! Hands down worst company ever. Port Huron store
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June 2023 by Anita A.
Menatds store policy I believe are in place to screw their customers. My mom who has since passed, purchased some plants for me. Not thinking that every plant bought from menards would die. I didn't get her receipt. So I took the dead plants that were purchased last July in to get replacement ones and was told no ,I needed the receipt. I explained why I didn't have one and why I couldn't get one and instead of trying to help they implied I was lying about purchase date and did nothing to help. It was the last gift I received from my mom and menards screw u policy is all they are concerned with. From this day forward I'll do business with stores who actually care if you shop with them and don't use a screw u policy to screw over their customers. Rude and nasty company to say the very least.
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June 2023 by Nancy T
Menards is huge...you could spend hours just checking out everything. I was a little disappointed they didn't have a big variety of outside garden ornamental statues and such. Years ago I had bought a huge outside bird...somewhat like a pelican maybe?! It was beautiful...I received tons of compliments on it...I haven't seen anything like it since.
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March 2023 by Danny Causey
200.00 delivery for a 30 mile trip plus they charge a fuel charge. 100.00 hr labor for delivery and can't even put it in the house or garage. Way to go in taking advantage of your customers. This is totally ridiculous. Time for me to cut ties with the store when my delivery is more than the product. For all who don't know home Depot and Lowes match rebatesa
