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August 2023 by Sandi M.
Picking up a few items for the picnic this weekend. Great price on their tasty potato salad yummy. Produce prices are excellent $1.19 for a package of bananas, and less than two bucks for a couple bags of salad. All done use the Sam's club app checked out.
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July 2022 by Debbie Wingard
Love our Port Huron Sams club. Great selection and prices are reasonable. Store is always very clean and employees are very helpful.
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May 2022 by Garrett Young-Vaughn
horrible customer service was left by employees to go help someone else
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May 2022 by Rick F.
First of all I must say that we LOVE SAMS and we purchase from them across our travels. But I must say that I was upset yesterday when I visited a local SAMS in Port Huron Michigan. Getting upset is not part of my normal profile, but the young man who was running the Lucid Hearing Aid Center, at this location upset me. This past year, I purchased an expensive set of hearing aids from SAMS. This was my second set of hearing aids to be purchased from SAMS. I was so thrilled with my first set, and the SAMS GUARANTEE, that when it came time to purchase a second set, I went directly to SAMS. At the time of my second purchased set, I was assured by the Lucid technician that the Warrantee and the replacement parts guarantee were exactly as I was accustomed to with the first set. So, Imagine my surprise when I had a simple request for them to replace my Hearing Aid drying cup and was told that they are in short supply and that I would need to purchase one from the Lucid web site. In the past they had always replaced them for free on my yearly visits. So they are not in short supply, they have just decided to charge their customers for them. This seems to be a deviation from the warrantee and replacement program of the past. I know it's a small thing, but if you had just spent over $4,000 on a set of hearing aids and were told that the under $10.00 retail cost of a Hearing Aid Drying Cup were no longer available for free, as they were in the past, would you be upset too? I feel like I was lied too and that's my issue. The Lucid Technician, who Sold me the hearing aids either lied to me or was never informed that Lucid would begin charging for them. In either case, I'm upset with Lucid who is partnering across the USA with SAMS.
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July 2021 by Elizabeth Rhea Bishop Cesefske
Even though it was packed. Cashiers and staff moved things along and were very nice.
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June 2021 by Rebecca Reagan-Betancourt
For our family of 6 it is wonderful it has everything from good to clothing to home and garden
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February 2021 by Ted Jones
good selection of products. well lite facility, and easy to maneuver inside.
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April 2020 by Andrew Somers
Poor customer service experience.
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March 2020 by Rachel Collier
Workers all friendly today keeping the calm in people trying to buy everything! They all wear gloves keeping everything clean!
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December 2019 by Ron P.
I have had several problems with Sam's. The most recent one is a mattress I ordered online. I had to change the address. The delivery company would not allow me to do it and I had to go to Sam's Club. I made numerous attempts, including speaking to representatives who assured me this would be done. It was not done! It is troubling that customer service will not serve the customer. I am canceling my membership today, and I am encouraging my friends to shop elsewhere.
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November 2019 by Jp Joans
Very nice facility. The staff is very nice and very helpful. They seem to know where all the stuff is that I can’t fine.
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October 2019 by Kristy Suarez
This is the worst store ever!!! How is it ok for a pharmacist to look up my 6 year old son's address and send him a gift card! I don't see how that is legal nor it it professional! The pharmacist did Not have my permission to look up my son's address and further more physically write it down! This is very unprofessional and I feel like my family's right have been violated!!!!! This is at the port huron Michigan store! I guess it is ok for the pharmacist to look up anyone's ad
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September 2019 by Dana R.
I am writing this review to document that I was in the Port Huron location today and there was a German Shepard "service dog" on the store who I heard AT LEAST THREE TIMES very aggressively barking at another service dog in the store. The third episode resulted in at least one man who I believe was the owner being bit. Two people went to the bathroom after this incident so it is possible two people were bit. I spoke to a manager who said that this dog is well known to them and has never had any aggressive incidents before. When I asked if the owner of the "service dog" was going to be contacted and advised that the dog is absolutely not allowed back in the store after today as it was extremely aggressive at least 3 times that I was able to hear on the other side of the store, He stated that it is the company policy to allow and not refuse service to anyone with a dog with a service vest. So... I am posting this here, so that if anyone is bitten by this dog at this store in the future, this "service dog" is known by this club to be aggressive and to have bitten a person in this store. It would make me very happy and I will edit this review if someone from the company contacts me and advises that this dog's owner has been advised that this dog is no longer allowed in this store. The safety of your customers must take priority and I am sure that if you ask for records and documentation on this dog's status as a service dog you will find out that it is not. I am distressed and sickened by what I heard when this dog was on the attack three times. After the first time the owner should have been asked to remove this dog from the store. It bit it's own owner. Check your security footage around 215pm on September 10, 2019. When I was leaving the receipt checker said this dog has never done this and that the owner said he will be going back to training. I personally do not care what additional training it receives. You if this dog bites/attacks someone or another service dog in your store you can no longer say you had no idea this dog is/was a threat to everyone in your store.
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September 2019 by Mary Boatman
Great place to stuck up friendly staff
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March 2019 by Kay B.
Went to Sam's early one day and parked in the very first space by the door. Came out and there was a big dent in the door of our pickup. It was a windy day. Told the manager and filed a police report. They reviewed the tape from the camera and saw that a shopping cart blew into the door. We told them we wanted it fixed and they gave their insurance the information. Their insurance called and said they would not cover this accident because they have cart corrals and the parking lot did not have a lot of lose carts in it. At that time maybe there wasn't a lot of lose carts but I've seen it when there was. So now we're stuck with a dent on our door unless we took them to small claims court. Manager did nothing for us to resolve this matter. What would happen if someone slipped on water or something in the store and was really hurt. Would their insurance say they wouldn't cover it because the aisles appeared to be clear at the time. Beware! Don't recommend you go there unless you are very careful. Still wish they would have done something since it was their parking lot and their shopping cart that hit the truck.