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January 2025 by D N
I had a fantastic experience at this U-Haul location! Pick-up was quick and painless, and the staff member who assisted me was incredibly helpful, explaining everything thoroughly. Drop-off was just as easy.
Later, I realized I might have left something behind and called to check. The gentleman who helped me was extremely patient, kind, and went above and beyond to assist me.
I truly appreciate the excellent service and would definitely return if I ever need to move large items again. Highly recommend this location!
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August 2024 by Catchemall EB
They are good. But when you need a certain size they don't have it at one place. And then have to go to another one for the size you need.
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April 2024 by Denise Munro
Avoid at all cost
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June 2023 by Carl St
They were good when I called to reserve a truck but when I dropped off after hours I called couple days later to main number to get my bill because calling this location I would have better luck calling the white house..then I seen a $25.00 cleaning charge..there was nothing to clean..I rented uhaul many times and never been charged that..will not use this location again.
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August 2022 by Cos Sand
Don't go-to this place trust me I had to report him to headquarters
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June 2022 by Phillip Allen
Have had storage there for about 3 years.The woman that runs the facility is the wife of the Dove Rd storage manager, his name being Jerimey.She is a foul mouthed, untrustworthy person with a total lack of people skills or professional integrity.BEWARE of using this storage for any reason.This is my opinion as I have had this disgusting experience.
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March 2022 by Sheana/Anthony Waldburg
I rented a small truck from this Uhaul location because I purchased a patio set from the Sam’s club near by and it couldn’t fit into my Tahoe. The red flag was when I was told the tank wasn’t full. The clerk said it’s fine just bring it back anywhere from 1/4 to 1/2 , the tank was on 3/8 ( in the middle of 1/4 and 1/2). I was charged a fee for bringing it back between 1/4 and 3/8. Make sure you read your contract because you can’t trust them. I guess they steal because they’re close to being closed. I was the only customer for that day.
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July 2021 by Samara Smith
You guys are rude and obnoxious!! I will never recommend anyone to come here ever. The man that works there and the women both need an attitude adjustment.
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July 2021 by Shannon Brooks
I went to rent a 10 f U-Haul from the Howard street location and everything was fine until I was checking the vehicle out and opened the back and there were cockroaches everywhere they did an absolutely nothing to accommodate me or my family also said our refund would come back to us and 2 to 3 hours knowing it wouldn’t now we can’t go to the next place because he has the money it’s been 24 hours still no refund I believe these people are scammers they get your information and never have trucks available
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June 2021 by David Hayden
Terrible customer service had I known how bad it was I would have rented elsewhere, guy must have known i didn’t have time to get anywhere else cause I would left 10 seconds after they finally got to the door to even let me in. Huge joke stay away.
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May 2021 by Jarod Graham
Everything was quick easy and painless. I called their number, made an appointment, then called when I got there, gave them my information over the phone, and then I was able to grab the dolly. I just dropped it off when I was done. Staff was very helpful and friendly.
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April 2021 by Alicia Dawnn
used this location many times and always very friendly and accommodating.
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July 2020 by Megan B
I hauled
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July 2020 by Lambchop
I hauled
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June 2020 by Melissa Keller
It's quick and easy on the pocket book and friendly staff.
