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March 2024 by hikmat ghazal
Jaimie Hageman and her great team always go above and beyond for us. I strongly recommend 1st Source bank. They’ve banked us for over twenty years.
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March 2024 by Roberta Zinsmaster
The manager Jaimie is amazing
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March 2024 by Judy Thole
Very friendly
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October 2023 by Elizabeth
This bank is really terrible. I had my minor son start a savings account here. He is 12 and a savings account is to hold funds for saving right. So bc his account sat "dormant" they charged him a $5 fee. A savings account is literally created to store money. This bank is worth 8 BILLION dollars yet they stole 5$ from a childs savings account. I went in and closed the account before they stole any more under the guise of a "fee". Staff had no intention of returning the money. I started this account to teach my son the importance of saving but he ended up learning a bigger lesson. Billion dollar banks make money stealing from the customers all the time. SHAME ON YOU FIRST SOURCE.
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September 2022 by Klub Member
This makes me sad to even write this but I'm a current member at this bank and the portage location seems to be a bit racist in my opinion. The first time I step on I'm being looked at as if I'm going to rob the place and once I leave the employees all started hitting their car alarms to lock their doors and I was the ONLY customer there at the time so I found that really interesting. I love the bank but this branch needs to work on their customer service skills
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June 2022 by Antwayn Spencer
Great service, accommodating and customer drive. My local bank of choice
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April 2022 by Aaron R
Great customer service at this bank. Cynthia helped me with some issues i was having . A+
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July 2021 by J Gorsline
I was paid by check from this bank so I brought it here to cash it and because I’m not a member here they charged me a fee. A fee that has no risk risk to them or an resources because they know if the check is good or bad immediately. I would never be a member at a bank that charges a fee to cash a check from their bank just because the person isn’t a member. I would be afraid of all the other fees they throw at people. What a SCAM!!!!!
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January 2019 by Andrew Corryn-Watson
I love my bank
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September 2018 by Jennifer Nichols
Absoultley the worst bank I've ever had to deal with.
