Belle Tire

Most Recent Comments

• December 2023 by Cathy S.
  Wish I had read reviews before I took my vehicle here. Sounds like the place has changed staff and not for the good. When I bought new tires a year ago they tried to add on a bunch of repairs. Took it to my regular mechanic and was told none of these were necessary.
• December 2023 by Roger P.
  BUYERS BEWARE. Worst service of any tire service I have ever done business with. Front of house, rude, uncaring, after quoting price they added on all the extras that were not discussed during pricing. I should have walked away. Back of house lazy, incompetent, and equally uncaring. The whole place is a joke. Returned 2 weeks later with slow leak. Told me I needed to replace the rims. Suggested leaving and they might get to it later in day. No acceptable. Suggested going on line to schedule an appointment. Unless I was buying tires or service for alignment or car service there was no place to schedule and appointment. Left with not offer to look at tire or restore air pressure...nothing...just go away.Took vehicle to DISCOUNT TIRE. easy to make appointment. checked in, got vehicle in to check out problem, found leaking valve stem. Fixed in 10 minutes. All for a NO CHARGE AND EVERY CONTACT WAS WITH A SMILE AND WARM CONVERSATION. My hope is that Belle tire goes out of business to save others from supporting this crooked business. I for one will never patronize their establishment or any Belle Tire in the United Sates
• November 2023 by Kurt Schwartz
  Needs to be time conscientious.Made app for 12pm two weeks in advance for two front tires and to have the back tires rotated to the front. I was there at 11:45am and it took till 3pm to finish the task, only to fined out that they did not rotate the tires either. I had to cancel a 2:30pm doctor's app.Service desk could only say sorry and asked me what they could do to make it right.I should not need to tell them what I need to make it right, they should have started by telling me what they would do to make it right.Lost doctor's app and lost 3 hrs of time and did not even get the task completed correctly. Could have started with offering a discount on the tires or on future tires, after all I have a family of 4 with 5 vehicles that always need tires. But in the end I have decided to use another tire supplier for all the tires on our vehicles.
• November 2023 by Sheryl Plesco
  I called to see about getting my tires rotated and the guy said it's walk it's today but that only one car was in the bay so I said ok I'm on my way. I get there and walk up to the desk and tell the guy that I'd like to rotate my tires put the back ones on the front. He rudely said to me I know what a tire rotation is and still taking rudely said are you dropping it off because it will be about 2 hours and I said I understand but thank you and he again said rudely I can get to it but there will be a wait. I said thank you anyway and left. There were 2 other employeesstanding with the guy looking at me like I was dumb and a waiting room full of people. I have never been treated this way in belle tire before and got so embarrassed. I know you won't care losing a customer because Belle Tire is always busy and popular but I won't be disrespected like that. I don't even want to give one star but it won't let me post if I don't.
• November 2023 by Ryan Stewart
  This place has the cheapest tire prices in town. Once they get you to buy new tires, the grift starts. Belle Tire will try to upsell you or scam you into paying more for other parts that you may or may not need. Every. Single. Time.They will say "Oh, ____ part is nearing the end of its life on one side, well, they will sell you both sides, and the 3 other "supporting" parts that they recommend. And they will mark it up 2.5 times the part cost. And charge $129/hour for labor."When this happens, NEVER pay the first price they offer. ALWAYS ask for a lower price. When they give you a lower price, ask again. They will lower it twice without much argument, and before you think the deal is done, they will find another surprise way to screw you over.The best thing you can do is to AVOID ALL BELLE TIRE LOCATIONS at all costs. They are not highly experienced, and they have made mistakes almost every time I've used their cheap services. I would give them negative stars if I could. STAY AWAY FROM THIS PLACE!!!!
• November 2023 by Jonathan M.
  FRAUD / EMBEZZLEMENT Anyone who rates this garbage place anything above one star is either a employer or they aren't aware of how much these people scam us. If I could rate this shiesty, shady, not anyone knowing what's actually going on bs business a zero star I would. Probably the worst place I've ever brought my car too. Customer service sucks horribly, they all are very unprofessional and uneducated. They really don't care about their people n I've been tempted to sue these people. Ontop of that they charge you for parts that they won't even put on or buy a new part have you charged for it and put an old part and them keep the new one. They done ran me out of my pockets, 3k I put into my vehicle at Bel Tire and all in the same year am I still having the same problems. I've invested way more than that at this place n still don't have any idea why I kept coming back. Maybe because I thought people were better than this. Never will I ever return to this useless, dawg sh*t ran company. Everyone who works there is literally a joke and they all need to be replaced .Especially all the mechanics, if you cant diagnose a tire you shouldn't even be there. & The GM who just the manager who allows all of these scam artists to up one on us people is absurd. I've payed for inspections on my car multiple times, each time they gave me a different price saying it's different for all parts of the vehicles. Not affordable at all either, walking in just paying 100$ for them to look at it when I can go somewhere completely else for free. They do not have free inspections. Lying straight on their page there is no free estimate. Saying "Certified Professionals" is definitely a lie seeing the fact how I'm still facing the same problems that I just had brought it in for just months ago. & Them saying "Budget Friendly" is also a lie, they will charge you for stuff you didn't even ask for or forget to mention parts they didn't even say you needed.
• October 2023 by Haley Foreman
  They have good prices, but the experience was far less than ideal. Got my tires changed, notice they were leaking air so I brought it back and they changed the valve stems. Still leaking air so took it to my family mechanic and turns out they never sanded my corroded rims before putting the tires on. Took it back in and the issue seems to be solved for now. (EDIT: the issue was not fixed. 2 tires are definitely still leaking air, taking it to my family mechanic to be properly fixed this time). I am angry because I had nice valve caps on and they took them the first time I got my tires changed. Annoying but ok. I bought new nice valve caps and what do ya know, they took those too when my valve stems were changed. So I went and bought some more, and when I got my rims sanded, THEY TOOK THOSE AS WELL. I’ve been through 3 pairs of the same nice caps and they always put cheap ones back on(not the ones I bought!) I didn’t need to pay for the fixes for my leaking tires but I am pretty mad that I spent money on 3 pairs of valve caps and they were all taken and replaced with cheap ones (and they didn’t even put the cheap ones on all 4 tires) If you like your valve caps, just do yourself a favor and take them off if you choose them to work on your car.
• October 2023 by W C
  Purchased 4 Bfg ko2s from Bell Tire on S Westnedge. A few days later,my tire sensor goes off. Three of the four tires were low. Added air, a few days later low again. Added air again with the same results. Called Bell Tire, set up an appointment was told we will have you in and out. Great I waited two hours to have them installed. Go in for the appointment was told it would be a hour to an hour and a half. What a waste of time, they did not do the job correctly and I am the one out more time. I will never do business with them again.
• October 2023 by Wendy Marshall
  Do not go to Belle Tire on Westnedge in Portage, MI! Bunch of shadiness! Had a 10:30am scheduled appointment and just left at 2:45pm. About 2 hours in they told me my car was ready. Well I walked out to my car after I saw them pull it out and the same tires I drove in on were still on it! Did they think I wouldn’t notice!? I had ordered the tires online and had set the appointment 3 days ago. The CSR said he would walk out with me after I came in and told them. All he could say was hmmm. Then the Asst. Manager jumped in and said that they had to drive up early this morning to Plainwell to get my tires and they didn’t discover until they got back that there was a defect in one of the tires (he had it sitting there behind the counter). Well guess what? Not even the tires that I ordered. He said I would need to reschedule and that they would have my tires on Monday (mind you when I did the appointment online and selected the tires I wanted, it said they were in stock at this location). Then after more time they said they had them and they had been “misplaced” and they would get my car right in. My car was pulled back in and sat up in the bay with no tires on for quite some time with no action. Then I went outside and it was parked. I went out to check and they had the tires on finally. He asked if I wanted an alignment and I said yes, but you’re not charging me for it. At 1:50 I left a voicemail with the corporate office to call me. He said I would be next for the alignment after the white truck that was in there. When I saw them pulling a different car in there instead of mine I told them I was out. Got in my car and my tires were between 39-41 psi (my car is supposed to be 33 psi). They couldn’t even do that! OMG BEWARE!!! They blamed it on being short staffed.
• October 2023 by Ray H.
  Went to Belle Tire on Westnedge in Portage, Mi on Friday the 20th of Oct with a front right tire losing air and they told me they couldn't get me in but to come back at 8:00 A.M on Saturday the 21st of October. Got up early and was at Belle Tire before 8:00A.M. And they asked me if I was going to wait and with me having to be there at 8:00 A.M. I figured it wouldn't take long and I would wait. When I told them I would wait they said it would be around 2 1/2 hours before they could get me in. I told them I was told to be he re at 8:00 A.M. and they replies hey we're busy and it would take at least 2 1/2 hours before they could get me in. After getting up early I was not happy and told them I was leaving. It will be a cold day in hell before I go back to Belle Tire.When I left Belle I drove one mile north to Discount Tire and they got me in in about 20 minutes, pulled the wheel/tire and could not see anything so they took the tire of the wheel inspected the inside of the tire looking for something sticking thru to the inside and didn't find anything. Next they replaced the valve stem and core, put sealer on the rim, reinstalled the tire to the rim, balanced the tire/rim and put the wheel back on the car. They next handed me the keys and told me no charge have a good day. I will go back to Discount Tire.
• October 2023 by Wendy M.
  Do not go to Belle Tire on Westnedge in Portage, MI. Bunch of shadiness! Had a 10:30am scheduled appointment and just left at 2:45pm. About 2 hours in they told me my car was ready. Well I walked out to my car after I saw them pull it out and the same tires I drove in on were still on it! Did they think I wouldn't notice!? I had ordered the tires online and had set the appointment 3 days ago. The CSR said he would walk out with me after I came in and told them. All he could say was hmmm. Then the Asst. Manager jumped in and said that they had to drive up early this morning to Plainwell to get my tires and they didn't discover until they got back that there was a defect in one of the tires (he had it sitting there behind the counter). Well guess what? Not even the tires that I ordered. He said I would need to reschedule and that they would have my tires on Monday (mind you when I did the appointment online and selected the tires I wanted, it said they were in stock at this location). Then after more time they said they had them and they had been "misplaced" and they would get my car right in. My car was pulled back in and sat up in the bay with no tires on for quite some time with no action. Then I went outside and it was parked. I went out to check and they had the tires on finally. He asked if I wanted an alignment and I said yes, but you're not charging me for it. At 1:50 I left a voicemail with the corporate office to call me. He said I would be next for the alignment after the white truck that was in there. When I saw them pulling a different car in there instead of mine I told them I was out. Got in my car and my tires were between 39-41 psi (my car is supposed to be 33 psi). They couldn't even do that! OMG BEWARE!!! They blamed it on being short staffed.
• September 2023 by Tammy Fenn
  Drove in and explained what i was experiencing with my vehicle to Sam. He told me about the wait time in which I did not have a lot of that day. He was worried about me driving and it possibly going bad and grabbed my keys Js the mechanic take my car for a drive to see if a it would be safe. After deciding I probably shouldn't drive. I am now sitting and waiting for my car to get fixed. Thank you Sam for getting me in and making sure I am safe!
• September 2023 by Jeff Birman
  This Belle Tire has its ups and downs. The staffing are respectful and explain the issues and hand while understanding the vehicle maintenance work. The downside however is that the wait times are incredibly long 3-4 hours for an estimate and up to the entire day for the work. After getting much work done this summer I don't feel like my vehicle is any closer to being repaired as my engine light has remained on after the deep diagnostic and service but I'm just more broke. This is the more recent feeling I have been having as I understand it is their job to make money but lately I feel less like an important customer who they want to return and more of a payday. My only want/need is for my car to last a long time and the waits would be worth it.
• August 2023 by TheNomadicMonkey
  They’ll jack your car all up and then fix it. They have to put it up on a jack so they can fix the parts they need to.Honestly, haven’t used them but for there free air. Nice thing to have access to.
• August 2023 by John Preston
  I went to belle tire to get a front end alignment and they found I needed parts before they could align the car so I said fix it. When I picked it up I noticed a couple dash lights that were on Matt personally called me back told me bring in in the next day and he would take care of it and he did no charge. What a great group of guys. I recommend them.