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February 2024 by Melinda Hopp
Went looking for a vacuum they had online and got the last one! Best Buy has always had everything I have needed.
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February 2024 by John Pappas
Many thanks over the years! The knowledgeable and professional staff makes shopping at Best Buy a breeze. There's been a few been a few times I was unsure of what I needed, and the staff was able to look up the correct device information to get exactly what I needed the first time!
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February 2024 by Walt maser
It was good.
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February 2024 by Jason Williams
Everyone was very friendly and helpful.
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February 2024 by Brenden
Staff has always been friendly every time I've been here. Never have had a bad experience that I can remember.
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February 2024 by Mark Miniat
Awesome and knowledgeable
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January 2024 by Meghan Dros
Was greeted right when I walked in and was asked if I needed help finding anything. He took me right to the product I was looking for. Was nice not hunting someone down to help me.
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January 2024 by Meepisthebest
2 months to fix a laptop... messed up the bios, ruined my SSD, then couldn't get a working mother board
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January 2024 by Jenee K
I had a nice visit. The line was short and my pick up order was seemless. My only complaint (and it is so miniscule) was that I actually needed someone for once and I couldn't find a person, ha! Usually they are all over and very friendly. I ended up answering my own question anyway, so I would have wasted their time with my lack of knowledge.
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January 2024 by Calvin Richmond Jr.
A floor associate named Owen, at Best Buy in Portage, Michigan, not only saved me money but also helped me find exactly what I needed. Best Buy in Portage, Michigan, exceeded my expectations. Thank you, Best Buy, for the awesome customer service and products.... ❤️
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January 2024 by David Leitz
This 5 star review is specifically for Tom in appliances and Doug the store manager. When we had our new washer and dryer delivered, the men that came were terrible. When I went in I had no intention of ever shopping at Best Buy again. They both handled the situation perfectly. I hope they value the both of them as much as I do.
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January 2024 by Martin Gonzalez
2 things I wish best location would work on. 1) acknowledging customers appointments. I had an appt and arrived about 20mins early and the greeter notified them that I had arrived and I was ready in case they were able to see me earlier. Three other customers who didn’t have an appointment were seen and taken care of. 2) a little more effort when they receive a customers electronic device. I took my laptop to get a diagnostic and repair and after I handed my 2015 MacBook Pro no more then 5 minutes the employee comes out and says: “we are unable to fix it and the tech said it was unrepairable because it’s vintage.” I could only imagine that they charge $149.99 for diagnostic/repair and only takes less than 5mins to diagnose. I’m sure not every tech is like this but it just takes 1 to make everyone else look bad.
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January 2024 by Kay Wallace
Picked up my laptop. I have total tech which is a godsend. They fixed all my issues in a day and half. Also helped me with phone as i could not find something on my new phone.
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January 2024 by Scott Muka
I received very helpful assistance from the service tech to help me buy the most suitable printer for my needs.
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January 2024 by Bob Sperry
My wife bought a smart watch online, could've make it work. Tech was very personable and got it going.
