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April 2024 by Tatum Love
It's Biggby. You can't go wrong.
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March 2024 by Carol Babcock
Great
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March 2024 by Careys Spam
Encountered a very nice young man at the window this morning ....his mother raised him well.
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February 2024 by Amy
Love the sugar free options. Wonderful coffee! Nice warm fireplace.
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February 2024 by S P
Walked in and was never actually greeted. One barista walked up to take my order, never looked up at me, never said anything and just walked away.Another barista walked up and took my order like nothing happened.I waited way too long, I didn’t appreciate the lack of customer service. This location is struggling these days.I only ended up here because my favorite Biggbys credit card system was down.
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January 2024 by Briana M.
This is the slowest Biggby ever. I only stop here when it's too early for the other ones around me to be open which is probably once every 2 weeks. I placed my order via drive thru. With only one car ahead of me (2 drinks, I paid attention because it was taking so long) I waited 8 minutes for my 1 drink, with 3 employees in the store. 2 of which were just leaning by the pick up window. The Biggby that I drive past my work every day to go to hands me my drink by the time I put my cards away. I go here 5 days a week. That's order, pull up, pay, get my drink handed to me, all one fluid motion. I drive past the slow Biggby and my work to go to a better Biggby. I think the worst part is that the slow Biggby always points out that you can tip when you pay with a card. They aren't pushy, but lower your expectations because you're not earning more than you get paid hourly. The Biggby I normally go to never mentions a tip.
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October 2023 by 180Treehousegang
Stood for 5-10 just to be greeted, a nice man took my order, I waited for another 10-15 for my order to be made wrong. The employees weren’t extremely busy but took them 25 minutes to get me my order; I can go downtown to any of the local shops and get better service for the same price and half the order time with double the business going on. I order online all the time but walking in I expected a less dreary experience.
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September 2023 by Nicholas Sorrentino
Biggby is my favorite coffee, but I'd rather drive 10 minutes out of my way than have to wait 25 minutes to get a coffee.
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August 2023 by Tony Bottrell
I walked in with just one other customer ahead of me. waited about 10 minutes after they took my order (black coffee) — Only to have the barista grab a pot that was sitting in front of me the entire time and pour it in my cup. Was more humored by it than annoyed - till I realized my coffee wasn’t even hot :(
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June 2023 by Maria Wood
I went here 10 minutes before closing and asked rhe batista if she had anything with caffeine that wasn't coffee because I was done with coffee for the day and she was the friendliest person I have ever met. She told me everything they had. Read me all the ingredients, told me her favorites, and it made me smile. In a world where customer service can be such trash, she made my day so much better because of how kind she was! Thank you! And the drink was so good, it was gone in minutes!
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June 2023 by Jennifer & Nivyan Hays
I LOVE this Biggby! The staff is so nice! The drinks are awesome! It is such a comfortable place to visit. We love the daily trivia questions. They won't just give away the answers either. You have to really try. LOL!Kid-friendliness: Wide open area, tables, and fire place seating. Not mean for little kids to run around but they shouldn't be anyway. Perfect atmosphere for older kids. My 10 year old always wants to stay.Parking: If they are busy, which they are a certain times cause they are amazing, you have to park way down the line, or you are blocked in by the drive-thru line.Dietary restrictions: They have drinks I am allowed to have as a diabetic. Some things can be substituted for lactose intolerance as well.
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May 2023 by Tavleena Marwah Kataria
The staff at this establishment was extremely courteous, and I was impressed by their friendly demeanor. The cappuccino I ordered was absolutely perfect, from the rich flavor to the ideal balance between coffee and milk. The portion size was just right, satisfying without being overwhelming. Since it was early morning, I discovered that this location was conveniently located near a Tesla Supercharger station. This allowed us to efficiently grab breakfast using their convenient drive-through service. We opted for the bagel with cheese, and it exceeded our expectations. The bagel was toasted to perfection, providing a delightful crunch while the cheese added a delicious, savory element to the overall experience. Overall, this was a highly enjoyable and convenient breakfast stop.
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May 2023 by Ryan D
First time at a Biggby. Super clean, great staff, great coffee!
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March 2023 by Elizabeth Nelson
The barista and manager were so helpful when my car wouldn’t start today!
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March 2023 by M. C.
Not sure what’s been happening lately but it shouldn’t take 45-50 minutes in a drive through with like… 3 cars. It’s becoming so commonplace now that i’m no longer going to this location.