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March 2024 by brian wagner
Usually takes
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February 2024 by Grace Augustine
Love the pup cups!Dog friendly patio.
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January 2024 by Briana M.
This is the slowest Biggby ever. I only stop here when it's too early for the other ones around me to be open which is probably once every 2 weeks. I placed my order via drive thru. With only one car ahead of me (2 drinks, I paid attention because it was taking so long) I waited 8 minutes for my 1 drink, with 3 employees in the store. 2 of which were just leaning by the pick up window. The Biggby that I drive past my work every day to go to hands me my drink by the time I put my cards away. I go here 5 days a week. That's order, pull up, pay, get my drink handed to me, all one fluid motion. I drive past the slow Biggby and my work to go to a better Biggby. I think the worst part is that the slow Biggby always points out that you can tip when you pay with a card. They aren't pushy, but lower your expectations because you're not earning more than you get paid hourly. The Biggby I normally go to never mentions a tip.
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December 2023 by Dawn Distefano
My favorite coffee
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December 2023 by Corvin Blacke
Nice staff and tasty beverages! Bonus was there a week before Christmas and they weren't overdoing the Christmas music LOL!
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December 2023 by Kennedy Ott
I went there this morning at like 6:50/7 am ish, I just moved here from a smaller area and the girls this morning were great. My sandwhich was cut in half?? I don’t know if that’s a bigby standard or if my location back home was lacking but I was AMAZED by that. And my mock tail tasted different than usual, which is outstanding it’s so much better than my normal location. The 2 girls that were working did so well with making my items and I’m definitely coming back. The little things matter and this place definitely made it a great experience enjoying my food, they for sure deserve a performance bonus!❤️
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December 2023 by Ian McGlynn
A must stop every time I visit! The Bragels are amazing and the staff is top notch!
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March 2023 by shannon schlubatis
Got coupons from this location last week only to be told that they don’t even work at this store; I’d have to go to Lansing to use them. Then, he insisted that I did not get the coupons from them and he was treating me as if I were lying to him. I haven’t left the city in over a month so there’s no way for me to obtain them elsewhere. I only go to this location and the one on stadium by campus. The older man at the drive thru seems very not understanding and made me feel stupid. While talking to me he would make rude facial expressions. Extremely disappointed because I come here most days out of the week.Update: Found out from another location that his name is Raj and that my coupons should be honored at all locations (so this one included). So he was being rude and gave me a hassle for no reason. Will not be coming back unless he is not there.
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January 2023 by Stacey
The past several times I've tried to stop at this location, they're closed. They have temporary hours posted, and there's a small sign in the drive through menu that states they're closed. Today, there was at least one employee inside, but when I pulled up I saw that they're closed.
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November 2022 by Melody Williams
I visited this biggby on south westnedge in portage mi on veterans day 2022. I was treated with so much respect & honor. Thank you for supporting veterans! They even gave my son, who is not a veteran a free coffee, plus a coupon for me to get a specialty drink. I believe it may have been the owner of this franchise, so he would have had that authority to make that decision. Just wanted to let you know, you made my day & I'm very appreciative of what you did. It may have been just a coffee, but it is those little things that mean more!! Thank you again for your support!! Your kindness did not go unnoticed!! Highly recommend this location!!
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September 2022 by Amber Fitch
Very friendly. Coffee is always amazing! Asiago bagels with cream cheese are delicious!
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September 2022 by Trevor Hissong
This is the slowest coffee place I’ve ever been to. 20+ min for 4 cars to get through line. Will probably try Waterstreet instead next time
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September 2022 by Cherie S
Very rude and slow customer service. Only two people working. Kept walking back and forth behind counter and didn't even say anything like, I'll be right with you. Drink wasn't even good. Never returning
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June 2022 by Thomas V
The lines can get pretty long but what do you expect for early morning coffee rushes? Lines move fast enough and the food is good. I have never had an incorrect order.
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June 2022 by Stacey Sherman
The past several times I've tried to stop at this location, they're closed. They have temporary hours posted, and there's a small sign in the drive through menu that states they're closed. Today, there was at least one employee inside, but when I pulled up I saw that they're closed.