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December 2023 by Robert C.
I love this place. It feels like I am walking into a community of friends when I visit the store. Ann is full of wisdom and talks to me like I am as an advanced of a knitter as she is even though I am still very much a novice which makes me feel very good about my knitting. The store has a very good selection and they will order if they don't have what you need in stock.
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December 2023 by Lisa Lodenstein
I am disappointed with the service I have received from Ann (who I believe is the owner). I dropped off a finished Christmas stocking and a partially done Christmas stocking in January 2023. I wanted Ann to finish the partially done stocking, I left the finished stocking with her as a guide to what I expected. I called her a month later to check on the progress she stated to give her a couple more weeks she’ll call you when it’s done. Fast forward it’s the end of November no stocking. I spoke with Ann two days ago and she’s states she ran out of yarn and by the way it’s much larger than the other one and I forgot about it, give me another week. At this point all I want are my stockings back. So I go pick them up today still an unfinished stocking (which is my choice not to give Ann another week). I felt Ann was rude and dismissive and didn’t even apologize for any of this.On a good note Amy with whom I spoke with a couple of times on the phone regarding my stocking said is wonderful, apologetic and helped me as much as she could! Amy has great customer service.
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December 2023 by Danielle Malpass
Stopped in a few days ago and the ladies there were so kind and helpful! The have a great selection of yarn but also have some cross stitch fabric that I had been hunting for! (32 count even weave is near impossible to find apparently). Their prices for the quality of their products are more than fair!
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December 2023 by Michael A
Extremely helpful and knowledgeable. I came in earlier to ask for advice on what to get someone as a gift and they spent their time taking care of me and answering anything I had. Couldn’t recommend them enough
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September 2023 by Damion Martin
I stumbled here while surfing... seems like a great store...
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July 2023 by Debra Wallace
This is a nice yarn store. I stopped while passing through. The employees were friendly, and I bought more than I needed, but once a yarnaholic, always a yarnaholic! Plus, they had some cute embroidery patterns!
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June 2023 by Steve Johnson
Nice shop.
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January 2023 by Betty B
Awesome! Ordered online and was here in 2 days....wonderful!
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January 2023 by Claudio Mendoza
This is defenitely the store for knitters in the Kalamazoo and Portage area. They are friendly and enthusiastic, and would help you in many ways to get what you need for your knitting project. In our case a Norwegian sweater. We even got the actual yarn from Norway. Recommended.
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January 2022 by Debbie Toornman
The employees are friendly and helpful. They are ready with suggestions when asked.
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January 2022 by Jan Tucker
Very helpful people, a great selection of yarn and other dinner supportive things!!
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January 2022 by Karen
Yarn! Great selection, high quality. Friendly staff.
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June 2021 by Sarah G.
EDIT: this review was written before new ownership a few years back. Much improved and rating updated.
