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January 2024 by Hog Man
This is the very best credit union in Michigan.The level of service is amazing. They have the most easy to use web site , you can do all banking on line or in person. Highly recommend Consumers Credit Union.They have it all.
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December 2023 by Jeff McVay
Mary Brown is excellent at communication with you through the whole process. The app makes the process very easy.
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August 2023 by Terry Adlam
Very helpful with the transaction I needed done, offered multiple options
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July 2023 by Linda Barber
Cassandra is awesome! Talks so I understand! Love this bank!❤️
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July 2023 by Pete Wilkinson
Professional, kind, and knowledgeable about the services that would help me as a banking customer. I live 17 miles away and would drive back to work with this team again. Great experience!!
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May 2023 by Mistie Al-Qatifi
Best customer service of all time! The CCU crew on Milham always have a smile on their face and are ready to help in any way possible. They make my life easier. Thank you!!
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May 2023 by Schell MT
Excellent! The process of opening an account here was so easy. They offer a lot of services for future planning and financial management as well as having many branches to choose from. The ATMs are easy and the representatives, Jesse, in particular, were professional, patient and informative.
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April 2023 by Laura Spencer
Seriously one of the best Credit Unions. The humans who work there are amazing and the perks of being a member are inviting to everyone!!!
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March 2023 by Annika Varker
Mary was a joy to work with!! She was always more than willing to work with us and help answer any questions we had being first time homebuyers.
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March 2023 by John Clarke
Absolutely terrible if you are reading this please do not take out a loan with them. Every time me or my wife have called we get a different answer for the same question and it has taken us over a month to try and open a savings account to pay towards the principal of the car loan. The costumer service representatives are rude and treat you like you have brain damage. I cannot wait to refinance with another bank.
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February 2023 by Sandy Cleveland
Since I moved to Portage 7 yrs ago from Grand Rapids, Consumers Credit Union has been my go to credit union!The customer service agents are always pleasant, and happy to service their customers!!❤️❤️❤️❤️❤️
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February 2023 by Shizandra Goodwin
Received top-notch, smooth and easy member service from Adalynn at West Milham, Portage branch when needing to rearrange and redistribute portions of my accounts. Much appreciated!
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December 2022 by Laura G.
10 years ago Consumers was the best bank in town to work with. Everyone was phenomenal! Used them for all my loans including my first home. However, in recent years I have had awful experiences with them. Last year I applied for a mortgage loan, I kept getting bounced around to different loan officers until I finally reached a Steve who seemed like he was going to get things done, but then stopped hearing back from Steve while I waited to see what else was needed for the loan. I thought ok, last year, times were crazy with super busy home loans, let me try again for a small loan. Nope, didn't even hear back from a single loan officer after completing the online application. I am so done with this bank. I think the only reason I even gave them a second chance after issues with the mortgage loan was because of checking accounts with them. This last loan request however is the last straw. I will be closing all accounts with them. Thankfully, there are other banks ready to do business :)
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December 2022 by Den Steltenpohl
This was my fourth home purchase and by far the most stress free! Great team at Consumers Credit Union on Milham Rd. , and Mary Brown was an absolute Joy to work with, she was on top of everything… every step of the way.
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December 2022 by Mary Johnson
Went in to ask if they would match CD rates with competitor. The girl (she,her whatever)who was helping me seemed aloof. Wanted proof of CD rates from competitor. Told her where. . Came in next day and withdrew funds to send to competitor. After doing so, she calls me and wants to match rates. Too little too late. Gave them chance.