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January 2025 by Blackpaw360
Very Helpful and informative, thy were very pleasant to talk to and were very respectful.
Thank you Mackenzie and Ed!
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December 2024 by Shirlanne Frisk
Ed and MacKenzie. are so helpful and amazing. always kind in all they do. I am very pleased by this company and the staff. are the BEST
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November 2024 by Corina Owsiany
My first time ever needing a storage unit and I got the best customer service experience over the phone. When I went to the office to get my unit Ed and Mackenzie were amazing!
Happy, friendly, and extremely helpful with getting me the best price!
Thank you guys!!!!
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November 2024 by laurie stewart
They were very professional and helpful
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October 2024 by Jay Whitehurst
these guys are very personable, very helpful, very kind. i’d give them more stars if possible.
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July 2024 by Samantha Rogers
Tracy was super helpful & kind! Made moving in easy.
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July 2024 by Pam Wolthuis
Tracy has been so helpful at getting me signed up for a storage unit..very pleasant person to work with
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July 2024 by Bobby Sanders
Quick and easy and answered all my questions.
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July 2024 by Mr. TruthPills
Quick and ez to get started here. Pattie was very kind and helpful, thanks!
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June 2024 by Jeff Tafel
The people working at the local office are great. Corporate business model is horrible. Case in point - its fathers day we planned a nice day out on our boat. I get to the storage facility and the gate is malfunctioning. Called the #s posted at the entrance. Talked to a national person who tells me that they'll turn in a maintenance request and it should be repaired within a day or two. What?!?! I can't get to my boat?? Asked to talk to a local person. The national person couldn't reach anyone and added that she'd 'escalate' the maintenance request but it still wouldn't be addressed until the office was open and that she couldn't help me. So why do they even have numbers posted at the entrance? And what can the national person do? Take a payment or tell the local person to call me withing 24-48 hours. Local person calls, says they'll talk to area manager. Area manager says the have no plans to have anyone on call outside of office hours. Obviously I am moving my boat elsewhere. So - if you want to actually get to your stuff when you need to... DONT CONSIDER ANY STORAGE RENTALS OF AMERICA. Simply unbelievable!!
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June 2024 by Jake Richmond
Angie was a great help! She even went over to the storage units with us and made sure we were happy before we decided to go through with everything. The storage unit was clean and came with a lock. This is for the centre Avenue location in portage.
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June 2024 by Mrs. World
Angie and Nick were awesome got me in and out very quick. Very easy process. I appreciate them so much…
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June 2024 by Kristina Rodriguez
Great experience, excellent customer service
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June 2024 by Eva Edwards
Wonderful service both ladies went above and beyond highly recommended
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June 2024 by Nidhi Shekhar
Andrea made it very easy! The place was clean and accessible and very fairly priced.
