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February 2024 by Matthew Dekker
What I ordered and what was delievered was not the same thing. Sent an email in from the order support issue, they never responded to it. Glad i paid a bunch of money to have the order screwed up and no customer service.
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February 2024 by Dylan S
Ordered one flower bouquet before Valentine’s Day. Initially it was my fault because I accidentally chose to have it delivered the day after. Right in the morning of Valentine’s Day I called and was on hold for 30 minutes and they said they cannot deliver it to the business I wanted because they had already sent them out, even though the business was literally right down the road from them.. Then they lied about getting it delivered at least to my home address 5 minutes away on Valentine’s Day… that did not happen. Had to call today and they still were looking for my “missing order”. So yourself a favor and don’t disappoint yourself here. Customer service skills do not exist here, they just seemed annoyed.
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February 2024 by Jennifer Altwies
Edible Arrangements in Portage has incredible customer service. Each time I walk through the door, Jacob greets me with a smile. I love to visit the store with my daughter so we can pick something from the case. They usually have dipped fruit, cheesecake, and cupcakes ready to take home! The dipped fruit is our favorite! Thank you Jacob for always being so kind and patient with us as we decide what to purchase from the case!
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February 2024 by Kailey Rimelspach
We had received a basket that had mold in it and Jacob was quick to fix the situation. He was really nice and made sure that we were happy and taken care of.
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February 2024 by Sarah Martinez
First of all, Thank you so much Ashley! I am so pleased by the way I was attended the moment I walked in. I was undecided on what to choose for my mom’s birthday but Ashley was super helpful by providing me with sweet ideas and making this gift something I know my mom will LOVE! ☺️ Highly recommend and will most definitely be back!
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January 2024 by Derek Versalle
Ordered an arrangement for my wife's milestone birthday. Product was delivered and opened on the same day. Unfortunately, some of the fruit had mold growing on it already (see pictures). I reached out to customer service on 1/13/24 and would have loved either a refund or a repeat order. However, nobody contacted me about my "case". It's very disappointing.
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January 2024 by James Lankerd
The people got a birthday present super fast. So nice freindly they were awesome. And ashley and shane were incredile saved me. Thank u
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January 2024 by Michael Cotter
I would've given a ZERO star rating but it won't allow me to.I chose the Portage, Mi location because the online store hours show open until 5:00 p.m. today.I drove 37 miles to get an arrangement for my father, only to discover that the store is CLOSED. Even the business hours on the door list it as open until 5:00 p.m.Thank you for wasting my time and my gas.
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January 2024 by Nicholas M.
Prices have skyrocketed in ours have been nearly cut in half
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December 2023 by Mrz Lilly
I walked in today they are so nice and polite and helpful and everything that I got was good and fresh I recommend everyone ro come here
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December 2023 by Nidia Gonzalez
Ashley did great for my edible arrangment.Thank you (:
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October 2023 by R Youssef
I just received a fruit bouquet and it was beautiful and delicious. Delivery person was very nice too.
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October 2023 by Danielle Mellado
I had a sweet tooth and stopped in yesterday 9/13/23. Really wanted a cookie but saw cupcakes and got one instead.It was the most delicious cupcake I had in a long time. I will be back and be using them to send any gifts. The lady behind the counter was the sweetest ever!
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August 2023 by John Connell
If you have a special event or need delivery Around a specific time....don't call this place..
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May 2023 by Larry Smith
Paid $70 for a strawberry arrangement and they molded within 2 days. I reached out to customer service but was ignored. Do yourself a favor and avoid this place,
