-
January 2024 by Jalissa Murray
Their "third-party" contractor "RATCLIFFE PACKAGING" IS UNETHICAL, DUGUISTING, NONPROFESSIONAL, SLOPPY, UNFAIR, BELITTLING, CONDISENDING,HATEFUL,RUDE,CRUEL, INHUMAN, CARELESS AND HEARTLESS TOWARDS THEIR EMPLOYEES. You want to keep workers, care about them. Help them when asked. Stop making them drive in artic storms no heat in your UNRELIABLE TRUCKS!!! YOU GOT SO MUCH MONEY BUY NEW ONE'S. YOU MAKE FUN OF PEOPLE YOU WILL ROT!
-
January 2024 by Andrea Boyce
My package is still sitting at the place you misdelivered it to. Never had a black door on my house. Have you considered learning how addresses work?
-
January 2024 by Mark Wilk
5 separate "weather related" delays! One of which it ACTUALLY snowed, the rest they just didn't want to venture down our road... Unacceptable!
-
January 2024 by Matthew Katz
FedEx has screwed up so many times I lost count.This time they had the package at the destination hub and some genius shipped it to some place in Indiana and now it says the package is delayed. Next level genius here.
-
January 2024 by Kirk Keeley
Super Helpful When I Messed Up!
-
December 2023 by Shannon Happel
I live in a apartment and left my package by the entry way of my building. The package had my apartment number on it and instructions to deliver to my door. The contents of this package was medical supplies and expensive to replace. Do better FedEx
-
December 2023 by Joseph Van De Walker
My package was delayed, I knew there was bad weather so I gave them a pass. Then it said attempted delivery. Recipient never got a door tag, package could have been left at desk of apartment. FedEx did not attempt delivery, did not notify me as the sender. I called and got told recipient had to only pick it up at the ship office. Or it would be returned. Why ship it all the way back to me in Virginia when you could have driven down the road and gotten it to the correct place in Kalamazoo!? When the recipient picked it up the person at the ship office lied and told him they attempted delivery three times, but when she finally took the time to confirm when they tried, it turns out they never did. Why lie? Why treat customers like that?
-
December 2023 by Chris wahmhoff
Literally every single interaction with this FedEx has made a 3-day delivery a 3-week delivery.. between the Hangouts on customer service calls. And complete lack of responding to or answering any questions I literally will refuse to do business with a company that uses FedEx
-
December 2023 by Gavin Bair
Driver claims they 'attempted to deliver' package that I was required to sign. They did not knock at my door or leave a notice of attempted delivery. Customer Service was a nightmare and I ended up having to pick the package up myself. What's the point in paying for it to be delivered if I have to pick it up?
-
December 2023 by Annette Moore
Package lost. Was to arrive November 24th. Tracking says on portage truck but delivery restriction. Called twice no one know anything. Can’t talk to person local. It’s the Nov 29th. Still getting run around
-
December 2023 by Ethan S
They keep removing the review but they will throw your package in the grass. They refuse to do signature deliveries. They will not even knock DRIVER IS RUDE I WILL BE COMING IN HERE AND I WILL NOT BE HAPPY. I AM ALSO GOING TO THE BETTER BUSINESS BUREAU
-
October 2023 by Kayleigh Mccraner
The drivers will lie and say that you are not home just so they don't have to get out of their truck. I have a camera and there is absolutely no footage of the delivery driver attempting to pick up my package. According to the call center I should set my box that has a laptop and computer monitor on my front porch or I should sit outside from 9am-6pm to wave down any FedEx driver I see in hopes they are my driver.
-
August 2023 by Jordan Carter
I was told that they made an attempt to drop off a package but I was sitting outside waiting for them to get to my home and looked to find out they “made an attempt” terrible 0/10.
-
August 2023 by Sel MoBee
Missed my delivery because I had to work, so I had to pick up my package at the FedEx Ship Center... They were awesome ?? ?? ?? I got my new Galaxy Z Fold5
-
June 2023 by Joyce Z.
Very disappointing that the Fed Ex center off of Sprinkle Road doesn't care about the Americans with Disabilities Act! The handicap switch to operate and automatically open the door for handicapped or disabled people has been out of service for 2 years! 2 years! Shameful! Just absolutely shameful!
