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July 2023 by Barbara Borden
They don't even try to help. It's all about the money. I'm so dissatisfied.
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June 2023 by Sarah Strong
I worked with Ronald at first who no call/no showed my first online appointment and then seemed like he knew less about taxes than I did when we finally did connect. He made my husband primary even though I was the one dealing with him and the H&R acct is under my name. When my taxes were rejected I find out he's gone to another job and I have to start over with someone else. It's now nearly the end of July and I'm still getting ghosted about my two previous years taxes that I was assured they could help me take care of. Don't go here - it's been a nightmare from start to finish and once you pay them, they're completely done with you.
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April 2023 by Ashley Strong
This lady waited until the absolute end of us doing our taxes to tell us we owed almost $300...nobody has that kind of money laying around these days. When told months later i am struggling to come up with that much money, they gave me a $20 discount. Wont be doing that to myself again. They are not upfront about anything.
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April 2023 by Cynthia Alexander
Friendly and professional staff. Very welcoming and cared about me. I highly recommend the office on Westnedge in Portage.
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April 2023 by Jeff Hammel
Took too long and cost too much for what I had done.
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April 2023 by Zappa Baburu
...I guess history repeats itself. Google it, you'll know what I mean.
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February 2023 by Gabrielle Bessler
Extremely polite and professional. Love visiting them yearly
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November 2022 by Chris Kondrat
I feel that my taxes were done as best as they could be.
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May 2022 by Chelsea Morning
The person who first greeted me was super friendly. Melissa Wood did an excellent job helping me file my taxes I would recommend and plan to go back to her again next year.
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May 2022 by Judith Bliss
John was very experienced and took extra time to get us the best refund.
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April 2022 by Byron tessman
When I made the appointment I was clear that I needed someone who was familiar with a schedule C. When I got there my tax associate obviously didn't know what to do with my schedule C. All I had was a 1099, a W2, and one deduction. My appointment took 2 hours, when in the past it has been 30 minutes. My girlfriend also had an appointment, and after watching the tax associate struggle through my schedule C, she didn't even want her appointment. Also I was charged $355, when in the past a private CPA has only charged between $200-$250. My taxes are simple which is why I switched from a CPA to H&R block, but after this experience I will be going back to my old accountant.
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April 2022 by Darnell Stanton
Because every time that I hear about h&r block is that they have good services and they're always there to help and they help me pretty well
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April 2022 by Andrew Lang
Barbara is fantastic to work with. Great asset to your organization.
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April 2022 by Ronald Kirshman
Michael Miller has done my taxes for many years and I trust him.
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March 2022 by Bree Cat!
I made an appointment in November for February 7 the with Ronald! I get a call 2 days before my scheduled appointment saying he won’t be till 2 hours after my appointment! So I rescheduled my appointment with the same Ronald and yet it happens again! Waited in the Lobby for 30 minutes after my appointment time for a Michael that said he would be with me in 15 min. That never came back to get me! So I left and went els where to later find out MICHAEL then messed up my tax return putting things on there that I am not like a war veteran GETTING PAID!!! and didn’t have my Authority to do my taxes! I wil not ever be going back to H&R an I been with them for 20+ years!
