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October 2023 by Jonathon VB
Great shoe selection. Service was great as well. I went here to purchase a pair of hey dudes.
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September 2023 by CAM
Staff was friendly in the store, but were not knowledgeable when it came to ordering online. I ordered shoes for my daughter at the store and a lady said they would arrive at my home within 3-5 days. 2 weeks later, no communication, no email or call - I tried to reach out 6 times and no one knew of the status. Finally, I receive an email of cancellation because they were out of stock.TERRIBLE service from Journey's website - NEVER again. Their reps are always ending the session after 1 minute, could not help me nor provide any service for the inconvenience from order at the store and having to reach out multiple times. $5 off coupon - what is that?! Anyone can receive that - their customer service is terrible online.Although the staff was friendly - they need to know what products are in stock - the rep online said when they placed the order it was already out of stock - the lady at the store should have told me!
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September 2023 by Emily Rennhack
I called regarding some questions on shoe availability and the online ordering process. The girl that I spoke with was very friendly and helpful.
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August 2023 by Amy Quantrell
Friendly staff, great selection
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August 2022 by Brandon Cook
Service is off the charts. Had everything I wanted and prices are usually 5ish percent cheaper than online. Lariah was beyond helpful. Should get a raise or something in my opinion ????
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April 2022 by Ry Kentz
The best place to buy shoes in the crossroads. Has a decent selection, and prices aren't terrible.
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April 2022 by Samantha Ruiz
Great and diverse shoe selection. Condescending employee today. Unfortunate.
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November 2021 by Armand Gagne
Great service! Got some docs and vans, they had a really good selection of sizes
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October 2021 by Stacy Hopkins
Great customer service always!! Love journeys
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December 2020 by Ki&&CJ
The staff was really helpful and they had nice products walked out with some exclusive timbs
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July 2020 by venturadomingo Ventura01
Good journeys
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February 2020 by Bear Priest
Great customer service. They did not have the style of shoe we were looking for and let us know what other stores might have them. They have a comfy couch to wait on if someone is trying on shoes clothes.
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November 2019 by Becky Blatchford
Can always find great new shoes here!
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September 2019 by Corina Spicketts
Excellent customer service! Brad did a wonderful job finding styles and colors of shoes that I really liked! Can't wait to go back again for new kicks!
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September 2019 by Meek Meek
I always enjoy the girls in here . Cece, Red and the rest of that crew are absolutely great!