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December 2023 by Harley Futrell
Worst credit union, I have asked themTo make sure my account never gets over drafted have the protection on it and guess what they have made my account negative $162 dollars with there fees’ I hate this credit union!!
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March 2023 by LARRY
This place is great, every interaction has been positive so far at least.
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March 2023 by Carol Malmud
Everyone is very helpful, they go out of their way to make sure everything is going well
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September 2022 by slgross1938
Amanda C. was very helpful when I applied for the loan. However, four months later they are sending me threatening letters over insufficient insurance information, which is inaccurate. Phone calls, emails, office visits haven’t helped. Totally frustrating experience after Day 1.
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February 2021 by Spencer Parker
Do not choose this bank if you need to use the online features. It is offline 50% of the time and I was charged a 30$ overdraft fee because I could not log in and transfer money to my checking.
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August 2020 by Daniel VanPeenen
Stay away from this place. I went in just to get added to my wife's savings account. They told me they needed to run credit check for this, but assured me it was a soft check. Got an alert today about a new credit inquiry and it turns out they lied and ran a hard check. A hard credit check to be able to deposit money? Such a jokeEdit: They have reached out to try to address my concern and remove the inquiry from my credit report. I'll update the rating if it is successful. I still think a hard credit check to become a member is ridiculous and think it is wrong they don't disclose this openly.
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May 2020 by Joyce Z.
My husband and I have always used credit unions since we married so that's 33 years of dedication to credit unions! After I retired, we moved to Battle Creek where our main credit union is NOT located so we opened another account at Kellogg. At the time we opened the account, they had a great rate on CDs so we invested in one. So now we use both Kellogg and our original credit union. Kellogg has always been very professional and courteous to us every time we go there. We are very impressed with all the staff at Kellogg on B Drive North!
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November 2019 by Megan Atwood
KCCU is the place to work and bank!
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October 2019 by Chris Weidemann
I love going into this branch. The staff is always so inviting and willing to help!
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October 2019 by Jessica Veld
Love going into my local branch. Everyone is always nice
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October 2019 by Katie Earl
love the romence office the staff is always so nice and helpful
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October 2019 by Jessica Bissenden
Love my CU and the great staff at Romence Road
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October 2019 by nicole inman
I have been a member with the Credit Union for over 10 years! I wouldn't want to bank anywhere else! :)
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October 2019 by Ed Case
Great service and assistance with vehicle loan!
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October 2019 by J Bolser
Great CU to bank, work, and grow in the community!