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April 2024 by Jae Beckmeyer
UPDATE 2: The tailor got the pants done 3 days earlier than the estimate, and the hem looks seamless and beautiful.UPDATE: We had an issue with our order because the other store that was supposed to ship it to us never did. We went into the Portage store and they ordered a pair from a different store and had them overnighted, but those haven't shown up yet and my event is in 5 days, so I went back in for the 3rd time. Vinny was determined to help us, and after determining that they didn't have any other suits in stock that were the right size and color, he was able to find us another pair of pants at a 4th store an hour away. We went and purchased them same-day. The next day we came back here for tailoring of the pants and the purchase of a shirt, tie, and belt. Vinny was again incredibly helpful and sweet and found us some options that worked with our preferences while still following general fashion and styling guidelines. Matthew was happy to offer us a last-minute double-check of our colors. The tailor was reluctant to work with our timeline, even after I explained that we had ordered these pants a month ago and they never came. She eventually agreed to have the pants ready the night before our event. Overall, I had to spend about 3.5 hours of my time to resolve this issue, and I will still need to return the second pair of pants when they arrive. I would not recommend trusting the ordering system, but I suppose all's well that ends well.Original review:Matthew's personality absolutely made this experience. He made sure that we were comfortable, was happy to offer us a range of options, and kindly educated us on proper fit and styling. I hope he will be there to counsel us again when we come back to purchase dress shirts and accessories. I didn't catch the name of the tailor, but I really appreciated her honesty, and I am thankful that she was able to explain exactly what she thought should be done and why. The expertise of these two left me feeling confident that we will be looking fantastic at our upcoming events.
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March 2024 by Grace
Vinny was great! Helped my fiancée and I try on suits and set up rental for our groomsmen! Really happy with the customer service! Thank you!
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February 2024 by Ryan Z
I stopped in the store this week and Dylan one of the associates helped me out immensely. I needed to pick up a new suit coat and a shirt. He walked me through everything! Super Kind and helpful walking me through everything as well as making sure it fit me well. Thank you Dylan for the amazing service and helping me pick out that new fresh look.
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February 2024 by Daniel Hernandez
I am unsure if it was what I was wearing with joggers and a hat, my demeanor or that I was open that my plan was to come back to purchase with my father. Regardless, I had the absolute worst interaction here. The gentleman who helped me couldn’t get out of the conversation faster. I wanted to get some more information regarding purchasing my tux for my wedding and my groomsmen, needless to say I will not be buying it from here. As I was mid question he proceeded to tell me he has to go to attend to other customers who just walked in. He then gave the couple the same sales pitch as myself and continued with them. I understand the frustration that I was not purchasing that day, but this has completely ruined my perception of Men’s Warehouse. I don’t want to even get started with the lady who I believe was the seamstress and immediately told me that I was looking at the incorrect product as I was looking around at other jackets. I was polite as I left feeling so unwelcome but was fuming on the inside lol I do not recommend coming here unless you’re just picking up something from the clearance rack.
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December 2023 by Alexz Yanez
Caleb helped me find an outfit for my girlfriend's brother's wedding. I am very happy with my first visit. I hope he's able to help me again in the future.
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November 2023 by David Flietstra
I had two suits fitted and tailored. The service was good but the prices seemed a little bit high. I certainly would have bought more if the prices were lower.
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October 2023 by Tamme Barniak
Just came from purchasing a suit for my husband. Matthew was extremely helpful and knowledgeable about the items in store, fit and what would look best on my husband. We had a great experience and highly recommended anyone looking to by or rent formal wear shop here. Prices are very affordable as well. This is the second suit we have purchased here.
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October 2023 by Michael Cade
Very busy place with great selection. So busy it was hard to find some assistance. Once we got some help, the gal was very attentive and good. Looked like weekend rentals was taking up staffs time when we stopped on Saturday. I'd go back.
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October 2023 by Curtis Wycliffe
Had an issue with my tuxedo pants and shirt when I picked them up at another men’s warehouse… Jonathan fixed the issue in time for the Greenleaf Trust 25th Anniversary celebration… great guy, efficient, professional, polite… couldn’t ask for a better experience… if you come to this location, ask for Jonathan!!
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September 2023 by Curtis W.
Had an issue with my tuxedo pants and shirt when I picked them up at another men's warehouse... Jonathan fixed the issue in time for the Greenleaf Trust 25th Anniversary celebration... great guy, efficient, professional, polite... couldn't ask for a better experience... if you come to this location, ask for Jonathan!!
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September 2023 by Faith Hall
Caleb went above and beyond when another MW store dropped the ball on our suit rental for a wedding. He was able to get us a suit at the last minute. Absolutely recommend and appreciate him for helping us through a stressful situation the day before the wedding.
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September 2023 by Benjamin armour
My experience with this suit rental was a complete disappointment. Despite calling ahead and being assured of availability, it took over 30 minutes to receive any help upon arrival. The suit I received was completely wrong - pants several sizes too large, arms too short, and a neck-strangling shirt. When I raised these concerns, they had the audacity to claim it was all "style" and no alterations were necessary. After insisting I needed alterations, they begrudgingly agreed to alter the suit.At every turn, I encountered resistance and condescension at every step of the process. If you have any other choice, I highly recommend you to look elsewhere for your suit rental needs.
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September 2023 by Scribe 69
When the hell was I at Men's Warehouse? I remember that parking lot. That's a nice parking lot. Only a decent place to shop would have a parking lot that nice. Don't let all that money they spent on asphalt go to waste; go shop at Men's Warehouse. Meanwhile, I'm gonna be over here trying to figure out why I was parked there . . .
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August 2023 by Matthew Plantenga
Went in to get fitted for a tuxedo for my buddies wedding. The gentleman helping was thorough and speedy which I appreciated. 10/10 would recommend
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July 2023 by Kimberly Kovacik
Chris was very helpful and great! Helped with measurements, styling suggestions and tailoring. Would come again excellent experience:)