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March 2024 by jeremiah poole
Had a vet excellent experience with Kay Running. She was very friendly and was casually conversant. She made my morning a great start for the day. I truly love Mercantile Bank and will continue to do all my banking at this branch. My wife and I had a hard time getting an account due to our past and you guys gave us a chance to start again. Thank you.
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March 2024 by R W
Brian and Leslie in the Portage Branch have been treasures to work with throughout the past 15 + years. Thanks for everything guys!
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February 2024 by Chris Running
Kay was helpful and pleasant to work with.
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February 2024 by Katelin Routsong
Always quick and friendly service!
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February 2024 by Kay Running
I LOVE THIS BRANCH!Every customer is important and every member of the staff is important!People are treated with respect and the staff always looks for ways to help. Instead of just saying NO....
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February 2024 by Meagan Stiver
The portage branch has a friendly atmosphere and show genuine appreciation and care for their customers.
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February 2024 by Brian Craft
The staff is very friendly and eager to help with all needs of customers that come to the bank. They listen to what is said and try to help customers with ways to help them save time and money.
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December 2023 by shannon payne
BEST branch ever! Great service.
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September 2021 by Rhiannon Diaz
horrible customer service, manager threatens to close accounts of loyal patrons, refusing to deposit a simple check with no cash back is completely unprofessional
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July 2020 by Laura Dillon
We LOVE Mercantile Bank!! Their tellers all have such great personalities and always greet you with a friendly smile. I’d give them 10 stars if I could!!
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May 2020 by Cassie Todd
I feel like everytime I go and try to pull money out or cash a check. They all of a sudden have a policy and why do they ask me where the check came from.. Its on the freaking check. And then why do they ask me... Why I have the check. Is it there businesses why the government sent me a check.. Why do I have to tell them that the government over charged me and are now returning my funds... I AM SO LOOKING FOR A NEW BANK.
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December 2019 by Lisa Austin
Stacy at the Mission st. branch is the best!! She took a situation and made it very simple for us! Highly recommend her.